Non-monetary Awards for Public Sector Programs and Institutions : Survey of Selected International Experience

This guide presents a range of non-monetary award programs to recognize performance improvements in government programs, initiatives, and agencies. Nine award programs are drawn from Canada, Ireland, Abu Dhabi, the Philippines, the United States an...

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Main Authors:	Watkins, Joanna, Beschel, Robert
Format:	Brief
Language:	English
Published:	World Bank, Washington, DC 2012
Subjects:	ACCOUNTABILITY ASSETS BEST PRACTICE BEST PRACTICES BI CAPABILITIES CERTIFICATE CERTIFICATES CITIZEN ENGAGEMENT CIVIL COMMUNITY CIVIL SERVANTS COLLABORATION COMPETITIVENESS CUSTOMER EXPERIENCE CUSTOMER RELATIONSHIP CUSTOMER RELATIONSHIP MANAGEMENT CUSTOMER SATISFACTION DECISION-MAKING DIGITAL GOVERNMENT E-GOVERNMENT E-GOVERNMENT PROGRAMS ECONOMIC DEVELOPMENT ECONOMICS EGOVERNMENT FEDERAL GOVERNMENT GOOD GOVERNANCE GOVERNMENT DEPARTMENTS GOVERNMENT EMPLOYEE GOVERNMENT REFORM GOVERNMENT SERVICE GOVERNMENT SERVICES GOVERNMENT TO BUSINESS GOVERNMENT TO CITIZEN GOVERNMENT TO GOVERNMENT GOVERNMENT UNITS GOVERNMENTAL ORGANIZATIONS HOME PAGE HUMAN RESOURCES HUMAN SERVICES ICT INFORMATION COMMUNICATIONS INFORMATION COMMUNICATIONS TECHNOLOGY INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY INITIATIVES INNOVATION INNOVATIONS INSTITUTION INTEGRITY JUSTICE KNOWLEDGE MANAGEMENT LEADERSHIP LOCAL GOVERNMENT MEDIA NATURAL RESOURCES NEW TECHNOLOGY OPEN GOVERNMENT PATRONAGE PDF PRIVATE SECTOR PRODUCTIVITY PUBLIC ADMINISTRATION PUBLIC POLICY PUBLIC SECTOR PUBLIC SECTOR INFORMATION PUBLIC SECTOR PERFORMANCE PUBLIC SERVANTS PUBLIC SERVICE DELIVERY PUBLIC SERVICES RESULT RESULTS SEARCH SEARCHES SENIOR GOVERNMENT OFFICIALS SERVICE DELIVERY SERVICE TO CITIZENS STATE GOVERNMENT STATE GOVERNMENTS TARGETS TECHNOLOGY INITIATIVES TRANSPARENCY USE OF INFORMATION VERIFICATION WEB WEB SITE
Online Access:	http://documents.worldbank.org/curated/en/2010/04/12806079/non-monetary-awards-public-sector-programs-institutions-survey-selected-international-experience http://hdl.handle.net/10986/10498

id	okr-10986-10498
recordtype	oai_dc
spelling	okr-10986-104982021-04-23T14:02:51Z Non-monetary Awards for Public Sector Programs and Institutions : Survey of Selected International Experience Watkins, Joanna Beschel, Robert ACCOUNTABILITY ASSETS BEST PRACTICE BEST PRACTICES BI CAPABILITIES CERTIFICATE CERTIFICATES CITIZEN ENGAGEMENT CIVIL COMMUNITY CIVIL SERVANTS COLLABORATION COMPETITIVENESS CUSTOMER EXPERIENCE CUSTOMER RELATIONSHIP CUSTOMER RELATIONSHIP MANAGEMENT CUSTOMER SATISFACTION DECISION-MAKING DIGITAL GOVERNMENT E-GOVERNMENT E-GOVERNMENT PROGRAMS ECONOMIC DEVELOPMENT ECONOMICS EGOVERNMENT FEDERAL GOVERNMENT GOOD GOVERNANCE GOVERNMENT DEPARTMENTS GOVERNMENT EMPLOYEE GOVERNMENT REFORM GOVERNMENT SERVICE GOVERNMENT SERVICES GOVERNMENT TO BUSINESS GOVERNMENT TO CITIZEN GOVERNMENT TO GOVERNMENT GOVERNMENT UNITS GOVERNMENTAL ORGANIZATIONS HOME PAGE HUMAN RESOURCES HUMAN SERVICES ICT INFORMATION COMMUNICATIONS INFORMATION COMMUNICATIONS TECHNOLOGY INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY INITIATIVES INNOVATION INNOVATIONS INSTITUTION INTEGRITY JUSTICE KNOWLEDGE MANAGEMENT LEADERSHIP LOCAL GOVERNMENT MEDIA NATURAL RESOURCES NEW TECHNOLOGY OPEN GOVERNMENT PATRONAGE PDF PRIVATE SECTOR PRODUCTIVITY PUBLIC ADMINISTRATION PUBLIC POLICY PUBLIC SECTOR PUBLIC SECTOR INFORMATION PUBLIC SECTOR PERFORMANCE PUBLIC SERVANTS PUBLIC SERVICE DELIVERY PUBLIC SERVICES RESULT RESULTS SEARCH SEARCHES SENIOR GOVERNMENT OFFICIALS SERVICE DELIVERY SERVICE TO CITIZENS STATE GOVERNMENT STATE GOVERNMENTS TARGETS TECHNOLOGY INITIATIVES TRANSPARENCY USE OF INFORMATION VERIFICATION WEB WEB SITE This guide presents a range of non-monetary award programs to recognize performance improvements in government programs, initiatives, and agencies. Nine award programs are drawn from Canada, Ireland, Abu Dhabi, the Philippines, the United States and Jordan. Each of the programs are analyzed along the following dimensions: objectives, target applicants, award categories, selection criteria, participation, selection process, type of reward, year of establishment, and number of awards given per year. Individual program details along these dimensions are available. The first section presents the theoretical background on how non-monetary award programs function, their expected benefits, and guiding principles to harness the potential benefits of such a program. The second section highlights the findings from the analysis of the nine programs along the key dimensions. 2012-08-13T11:48:15Z 2012-08-13T11:48:15Z 2010-04 http://documents.worldbank.org/curated/en/2010/04/12806079/non-monetary-awards-public-sector-programs-institutions-survey-selected-international-experience http://hdl.handle.net/10986/10498 English Global Expert Team (GET) Note CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research :: Brief Publications & Research
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
language	English
topic	ACCOUNTABILITY ASSETS BEST PRACTICE BEST PRACTICES BI CAPABILITIES CERTIFICATE CERTIFICATES CITIZEN ENGAGEMENT CIVIL COMMUNITY CIVIL SERVANTS COLLABORATION COMPETITIVENESS CUSTOMER EXPERIENCE CUSTOMER RELATIONSHIP CUSTOMER RELATIONSHIP MANAGEMENT CUSTOMER SATISFACTION DECISION-MAKING DIGITAL GOVERNMENT E-GOVERNMENT E-GOVERNMENT PROGRAMS ECONOMIC DEVELOPMENT ECONOMICS EGOVERNMENT FEDERAL GOVERNMENT GOOD GOVERNANCE GOVERNMENT DEPARTMENTS GOVERNMENT EMPLOYEE GOVERNMENT REFORM GOVERNMENT SERVICE GOVERNMENT SERVICES GOVERNMENT TO BUSINESS GOVERNMENT TO CITIZEN GOVERNMENT TO GOVERNMENT GOVERNMENT UNITS GOVERNMENTAL ORGANIZATIONS HOME PAGE HUMAN RESOURCES HUMAN SERVICES ICT INFORMATION COMMUNICATIONS INFORMATION COMMUNICATIONS TECHNOLOGY INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY INITIATIVES INNOVATION INNOVATIONS INSTITUTION INTEGRITY JUSTICE KNOWLEDGE MANAGEMENT LEADERSHIP LOCAL GOVERNMENT MEDIA NATURAL RESOURCES NEW TECHNOLOGY OPEN GOVERNMENT PATRONAGE PDF PRIVATE SECTOR PRODUCTIVITY PUBLIC ADMINISTRATION PUBLIC POLICY PUBLIC SECTOR PUBLIC SECTOR INFORMATION PUBLIC SECTOR PERFORMANCE PUBLIC SERVANTS PUBLIC SERVICE DELIVERY PUBLIC SERVICES RESULT RESULTS SEARCH SEARCHES SENIOR GOVERNMENT OFFICIALS SERVICE DELIVERY SERVICE TO CITIZENS STATE GOVERNMENT STATE GOVERNMENTS TARGETS TECHNOLOGY INITIATIVES TRANSPARENCY USE OF INFORMATION VERIFICATION WEB WEB SITE
spellingShingle	ACCOUNTABILITY ASSETS BEST PRACTICE BEST PRACTICES BI CAPABILITIES CERTIFICATE CERTIFICATES CITIZEN ENGAGEMENT CIVIL COMMUNITY CIVIL SERVANTS COLLABORATION COMPETITIVENESS CUSTOMER EXPERIENCE CUSTOMER RELATIONSHIP CUSTOMER RELATIONSHIP MANAGEMENT CUSTOMER SATISFACTION DECISION-MAKING DIGITAL GOVERNMENT E-GOVERNMENT E-GOVERNMENT PROGRAMS ECONOMIC DEVELOPMENT ECONOMICS EGOVERNMENT FEDERAL GOVERNMENT GOOD GOVERNANCE GOVERNMENT DEPARTMENTS GOVERNMENT EMPLOYEE GOVERNMENT REFORM GOVERNMENT SERVICE GOVERNMENT SERVICES GOVERNMENT TO BUSINESS GOVERNMENT TO CITIZEN GOVERNMENT TO GOVERNMENT GOVERNMENT UNITS GOVERNMENTAL ORGANIZATIONS HOME PAGE HUMAN RESOURCES HUMAN SERVICES ICT INFORMATION COMMUNICATIONS INFORMATION COMMUNICATIONS TECHNOLOGY INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY INITIATIVES INNOVATION INNOVATIONS INSTITUTION INTEGRITY JUSTICE KNOWLEDGE MANAGEMENT LEADERSHIP LOCAL GOVERNMENT MEDIA NATURAL RESOURCES NEW TECHNOLOGY OPEN GOVERNMENT PATRONAGE PDF PRIVATE SECTOR PRODUCTIVITY PUBLIC ADMINISTRATION PUBLIC POLICY PUBLIC SECTOR PUBLIC SECTOR INFORMATION PUBLIC SECTOR PERFORMANCE PUBLIC SERVANTS PUBLIC SERVICE DELIVERY PUBLIC SERVICES RESULT RESULTS SEARCH SEARCHES SENIOR GOVERNMENT OFFICIALS SERVICE DELIVERY SERVICE TO CITIZENS STATE GOVERNMENT STATE GOVERNMENTS TARGETS TECHNOLOGY INITIATIVES TRANSPARENCY USE OF INFORMATION VERIFICATION WEB WEB SITE Watkins, Joanna Beschel, Robert Non-monetary Awards for Public Sector Programs and Institutions : Survey of Selected International Experience
relation	Global Expert Team (GET) Note
description	This guide presents a range of non-monetary award programs to recognize performance improvements in government programs, initiatives, and agencies. Nine award programs are drawn from Canada, Ireland, Abu Dhabi, the Philippines, the United States and Jordan. Each of the programs are analyzed along the following dimensions: objectives, target applicants, award categories, selection criteria, participation, selection process, type of reward, year of establishment, and number of awards given per year. Individual program details along these dimensions are available. The first section presents the theoretical background on how non-monetary award programs function, their expected benefits, and guiding principles to harness the potential benefits of such a program. The second section highlights the findings from the analysis of the nine programs along the key dimensions.
format	Publications & Research :: Brief
author	Watkins, Joanna Beschel, Robert
author_facet	Watkins, Joanna Beschel, Robert
author_sort	Watkins, Joanna
title	Non-monetary Awards for Public Sector Programs and Institutions : Survey of Selected International Experience
title_short	Non-monetary Awards for Public Sector Programs and Institutions : Survey of Selected International Experience
title_full	Non-monetary Awards for Public Sector Programs and Institutions : Survey of Selected International Experience
title_fullStr	Non-monetary Awards for Public Sector Programs and Institutions : Survey of Selected International Experience
title_full_unstemmed	Non-monetary Awards for Public Sector Programs and Institutions : Survey of Selected International Experience
title_sort	non-monetary awards for public sector programs and institutions : survey of selected international experience
publisher	World Bank, Washington, DC
publishDate	2012
url	http://documents.worldbank.org/curated/en/2010/04/12806079/non-monetary-awards-public-sector-programs-institutions-survey-selected-international-experience http://hdl.handle.net/10986/10498
_version_	1764413314643787776

Non-monetary Awards for Public Sector Programs and Institutions : Survey of Selected International Experience

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