Dealing with Informality in Water Supply Services in Indonesia

Communities demand that community-based water provider organizations (CBOs) be more professional in their delivery of water and provide the level of service they expect. This demand may be a challenge, not only in terms of the internal capacity of...

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Main Author: Setiawan, Deviariandy
Format: Brief
Language:English
Published: World Bank, Washington, DC 2012
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2010/11/13914713/dealing-informality-water-supply-services-indonesia
http://hdl.handle.net/10986/10470
id okr-10986-10470
recordtype oai_dc
spelling okr-10986-104702021-04-23T14:02:50Z Dealing with Informality in Water Supply Services in Indonesia Setiawan, Deviariandy ACCESS TO WATER ASSET MANAGEMENT COMMUNITIES COMMUNITY CONTRIBUTION COMMUNITY DEVELOPMENT COMMUNITY GROUPS COMMUNITY MEMBERS COMMUNITY PARTICIPATION COMMUNITY WATER COMMUNITY WATER SUPPLY CONSTRUCTION CUSTOMER RELATIONS DECISION MAKING DELEGATION OF FUNCTIONS DELIVERY OF WATER DELIVERY OF WATER SUPPLY DELIVERY OF WATER SUPPLY SERVICES DEVELOPMENT OF WATER SUPPLY DISTRICTS HOUSEHOLD CONNECTIONS IMPLEMENTATION OF WATER SUPPLY INITIAL INVESTMENT JOINT VENTURE LOCAL AUTHORITIES LOCAL WATER LOCAL WATER UTILITIES LOCAL WATER UTILITY MAINTENANCE OF FACILITIES MANAGING WATER SUPPLY MONITORING PROGRAM MUNICIPALITIES OPERATIONAL FUNCTIONS PARTICIPATORY APPROACHES PIPED WATER PUBLIC MANAGEMENT PUBLIC WORKS PUMPS REGIONAL GOVERNMENT RESERVOIRS RURAL AREAS RURAL WATER RURAL WATER SUPPLY SANITATION SANITATION DEVELOPMENT SANITATION PROGRAM SANITATION SERVICES SERVICE PROVISION VILLAGES WATER MANAGEMENT WATER METERS WATER SUPPLY FACILITIES WATER SUPPLY SERVICE WATER SUPPLY SERVICES WATER USERS WELLS Communities demand that community-based water provider organizations (CBOs) be more professional in their delivery of water and provide the level of service they expect. This demand may be a challenge, not only in terms of the internal capacity of the CBO but also in terms of the uncertainty as to the legal status of the organization that performs the service function. A dearth of corporate practice, efforts toward formalization, accountability framework, and partnership definition are areas that policymakers and local authorities need to work on if they want CBOs to perform their role better in water supply, particularly in rural areas. This smart lesson describes the Multi Village Pooling Project's experience in generating lessons on the challenges and potential of CBOs formed under previous projects and identifies ways to help them improve, expand, and manage on a continuing basis. 2012-08-13T11:39:56Z 2012-08-13T11:39:56Z 2010-11 http://documents.worldbank.org/curated/en/2010/11/13914713/dealing-informality-water-supply-services-indonesia http://hdl.handle.net/10986/10470 English IFC Smart Lessons Brief CC BY-NC-ND 3.0 IGO http://creativecommons.org/licenses/by-nc-nd/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research :: Brief Publications & Research East Asia and Pacific Indonesia
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
topic ACCESS TO WATER
ASSET MANAGEMENT
COMMUNITIES
COMMUNITY CONTRIBUTION
COMMUNITY DEVELOPMENT
COMMUNITY GROUPS
COMMUNITY MEMBERS
COMMUNITY PARTICIPATION
COMMUNITY WATER
COMMUNITY WATER SUPPLY
CONSTRUCTION
CUSTOMER RELATIONS
DECISION MAKING
DELEGATION OF FUNCTIONS
DELIVERY OF WATER
DELIVERY OF WATER SUPPLY
DELIVERY OF WATER SUPPLY SERVICES
DEVELOPMENT OF WATER SUPPLY
DISTRICTS
HOUSEHOLD CONNECTIONS
IMPLEMENTATION OF WATER SUPPLY
INITIAL INVESTMENT
JOINT VENTURE
LOCAL AUTHORITIES
LOCAL WATER
LOCAL WATER UTILITIES
LOCAL WATER UTILITY
MAINTENANCE OF FACILITIES
MANAGING WATER SUPPLY
MONITORING PROGRAM
MUNICIPALITIES
OPERATIONAL FUNCTIONS
PARTICIPATORY APPROACHES
PIPED WATER
PUBLIC MANAGEMENT
PUBLIC WORKS
PUMPS
REGIONAL GOVERNMENT
RESERVOIRS
RURAL AREAS
RURAL WATER
RURAL WATER SUPPLY
SANITATION
SANITATION DEVELOPMENT
SANITATION PROGRAM
SANITATION SERVICES
SERVICE PROVISION
VILLAGES
WATER MANAGEMENT
WATER METERS
WATER SUPPLY FACILITIES
WATER SUPPLY SERVICE
WATER SUPPLY SERVICES
WATER USERS
WELLS
spellingShingle ACCESS TO WATER
ASSET MANAGEMENT
COMMUNITIES
COMMUNITY CONTRIBUTION
COMMUNITY DEVELOPMENT
COMMUNITY GROUPS
COMMUNITY MEMBERS
COMMUNITY PARTICIPATION
COMMUNITY WATER
COMMUNITY WATER SUPPLY
CONSTRUCTION
CUSTOMER RELATIONS
DECISION MAKING
DELEGATION OF FUNCTIONS
DELIVERY OF WATER
DELIVERY OF WATER SUPPLY
DELIVERY OF WATER SUPPLY SERVICES
DEVELOPMENT OF WATER SUPPLY
DISTRICTS
HOUSEHOLD CONNECTIONS
IMPLEMENTATION OF WATER SUPPLY
INITIAL INVESTMENT
JOINT VENTURE
LOCAL AUTHORITIES
LOCAL WATER
LOCAL WATER UTILITIES
LOCAL WATER UTILITY
MAINTENANCE OF FACILITIES
MANAGING WATER SUPPLY
MONITORING PROGRAM
MUNICIPALITIES
OPERATIONAL FUNCTIONS
PARTICIPATORY APPROACHES
PIPED WATER
PUBLIC MANAGEMENT
PUBLIC WORKS
PUMPS
REGIONAL GOVERNMENT
RESERVOIRS
RURAL AREAS
RURAL WATER
RURAL WATER SUPPLY
SANITATION
SANITATION DEVELOPMENT
SANITATION PROGRAM
SANITATION SERVICES
SERVICE PROVISION
VILLAGES
WATER MANAGEMENT
WATER METERS
WATER SUPPLY FACILITIES
WATER SUPPLY SERVICE
WATER SUPPLY SERVICES
WATER USERS
WELLS
Setiawan, Deviariandy
Dealing with Informality in Water Supply Services in Indonesia
geographic_facet East Asia and Pacific
Indonesia
relation IFC Smart Lessons Brief
description Communities demand that community-based water provider organizations (CBOs) be more professional in their delivery of water and provide the level of service they expect. This demand may be a challenge, not only in terms of the internal capacity of the CBO but also in terms of the uncertainty as to the legal status of the organization that performs the service function. A dearth of corporate practice, efforts toward formalization, accountability framework, and partnership definition are areas that policymakers and local authorities need to work on if they want CBOs to perform their role better in water supply, particularly in rural areas. This smart lesson describes the Multi Village Pooling Project's experience in generating lessons on the challenges and potential of CBOs formed under previous projects and identifies ways to help them improve, expand, and manage on a continuing basis.
format Publications & Research :: Brief
author Setiawan, Deviariandy
author_facet Setiawan, Deviariandy
author_sort Setiawan, Deviariandy
title Dealing with Informality in Water Supply Services in Indonesia
title_short Dealing with Informality in Water Supply Services in Indonesia
title_full Dealing with Informality in Water Supply Services in Indonesia
title_fullStr Dealing with Informality in Water Supply Services in Indonesia
title_full_unstemmed Dealing with Informality in Water Supply Services in Indonesia
title_sort dealing with informality in water supply services in indonesia
publisher World Bank, Washington, DC
publishDate 2012
url http://documents.worldbank.org/curated/en/2010/11/13914713/dealing-informality-water-supply-services-indonesia
http://hdl.handle.net/10986/10470
_version_ 1764413214658920448