Dealing with Informality in Water Supply Services in Indonesia
Communities demand that community-based water provider organizations (CBOs) be more professional in their delivery of water and provide the level of service they expect. This demand may be a challenge, not only in terms of the internal capacity of...
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| Format: | Brief |
| Language: | English |
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World Bank, Washington, DC
2012
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| Online Access: | http://documents.worldbank.org/curated/en/2010/11/13914713/dealing-informality-water-supply-services-indonesia http://hdl.handle.net/10986/10470 |
| Summary: | Communities demand that community-based
water provider organizations (CBOs) be more professional in
their delivery of water and provide the level of service
they expect. This demand may be a challenge, not only in
terms of the internal capacity of the CBO but also in terms
of the uncertainty as to the legal status of the
organization that performs the service function. A dearth of
corporate practice, efforts toward formalization,
accountability framework, and partnership definition are
areas that policymakers and local authorities need to work
on if they want CBOs to perform their role better in water
supply, particularly in rural areas. This smart lesson
describes the Multi Village Pooling Project's
experience in generating lessons on the challenges and
potential of CBOs formed under previous projects and
identifies ways to help them improve, expand, and manage on
a continuing basis. |
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