The Enterprise Resource Management System for Water Service Providers in Cambodia
More than two-thirds of the water suppliers in Cambodia are unlicensed, unregulated private businesses that often provide untreated water at substandard quality. One of the foremost challenges in converting informal water suppliers in Cambodia to f...
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| Format: | Brief |
| Language: | English |
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World Bank, Washington, DC
2012
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| Online Access: | http://documents.worldbank.org/curated/en/2010/11/13909499/enterprise-resource-management-system-water-service-providers-cambodia http://hdl.handle.net/10986/10466 |
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okr-10986-104662021-04-23T14:02:50Z The Enterprise Resource Management System for Water Service Providers in Cambodia Chan, Virak ASSET MANAGEMENT BENCHMARKING BROAD RANGE CAPITAL INVESTMENT CLEAN WATER CUBIC METER CUBIC METER OF WATER FRESH WATER LOCAL CAPACITY LOCAL CAPACITY BUILDING OPERATIONAL EFFICIENCY PIPED WATER PRIVATE PROVIDERS PRIVATE SECTOR PRIVATE WATER PROVIDERS PROGRAMS PROVINCIAL WATER PROVINCIAL WATER UTILITIES QUALITY STANDARDS REGULATORY BODIES REGULATORY FRAMEWORK SAFE WATER SANITATION SANITATION SERVICES SERVICE CONNECTIONS SERVICE STANDARDS SMALL WATER UTILITIES TOWN TOWNS UTILITIES WATER DISTRIBUTION WATER QUALITY WATER SAFETY WATER SERVICE WATER SERVICE PROVIDERS WATER SUPPLIERS WATER SUPPLIES WATER SUPPLY WATER SUPPLY SYSTEM WATER SYSTEMS WATER TREATMENT WATER WORKS More than two-thirds of the water suppliers in Cambodia are unlicensed, unregulated private businesses that often provide untreated water at substandard quality. One of the foremost challenges in converting informal water suppliers in Cambodia to formal, licensed suppliers is capacity building. The World Bank Cambodia Water and Sanitation Program (WSP) have designed an innovative project to combat this problem. This smart lesson describes our capacity-building program for domestic private water supply providers to help them develop the right skills and competencies. The program includes some useful tools, such as the Enterprise Resource Management System (ERMS), a special integrated software application created by collecting all the lessons learned from water supply utilities in capacity-building projects funded by the WSP, and also a performance improvement toolkit that will function not only as a road map for the capacity development of new and existing water providers but also as a tool for the government to use in developing official standard operating procedures (SOPs). 2012-08-13T11:38:45Z 2012-08-13T11:38:45Z 2010-11 http://documents.worldbank.org/curated/en/2010/11/13909499/enterprise-resource-management-system-water-service-providers-cambodia http://hdl.handle.net/10986/10466 English IFC Smart Lessons Brief CC BY-NC-ND 3.0 IGO http://creativecommons.org/licenses/by-nc-nd/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research :: Brief Publications & Research East Asia and Pacific Cambodia |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English |
| topic |
ASSET MANAGEMENT BENCHMARKING BROAD RANGE CAPITAL INVESTMENT CLEAN WATER CUBIC METER CUBIC METER OF WATER FRESH WATER LOCAL CAPACITY LOCAL CAPACITY BUILDING OPERATIONAL EFFICIENCY PIPED WATER PRIVATE PROVIDERS PRIVATE SECTOR PRIVATE WATER PROVIDERS PROGRAMS PROVINCIAL WATER PROVINCIAL WATER UTILITIES QUALITY STANDARDS REGULATORY BODIES REGULATORY FRAMEWORK SAFE WATER SANITATION SANITATION SERVICES SERVICE CONNECTIONS SERVICE STANDARDS SMALL WATER UTILITIES TOWN TOWNS UTILITIES WATER DISTRIBUTION WATER QUALITY WATER SAFETY WATER SERVICE WATER SERVICE PROVIDERS WATER SUPPLIERS WATER SUPPLIES WATER SUPPLY WATER SUPPLY SYSTEM WATER SYSTEMS WATER TREATMENT WATER WORKS |
| spellingShingle |
ASSET MANAGEMENT BENCHMARKING BROAD RANGE CAPITAL INVESTMENT CLEAN WATER CUBIC METER CUBIC METER OF WATER FRESH WATER LOCAL CAPACITY LOCAL CAPACITY BUILDING OPERATIONAL EFFICIENCY PIPED WATER PRIVATE PROVIDERS PRIVATE SECTOR PRIVATE WATER PROVIDERS PROGRAMS PROVINCIAL WATER PROVINCIAL WATER UTILITIES QUALITY STANDARDS REGULATORY BODIES REGULATORY FRAMEWORK SAFE WATER SANITATION SANITATION SERVICES SERVICE CONNECTIONS SERVICE STANDARDS SMALL WATER UTILITIES TOWN TOWNS UTILITIES WATER DISTRIBUTION WATER QUALITY WATER SAFETY WATER SERVICE WATER SERVICE PROVIDERS WATER SUPPLIERS WATER SUPPLIES WATER SUPPLY WATER SUPPLY SYSTEM WATER SYSTEMS WATER TREATMENT WATER WORKS Chan, Virak The Enterprise Resource Management System for Water Service Providers in Cambodia |
| geographic_facet |
East Asia and Pacific Cambodia |
| relation |
IFC Smart Lessons Brief |
| description |
More than two-thirds of the water
suppliers in Cambodia are unlicensed, unregulated private
businesses that often provide untreated water at substandard
quality. One of the foremost challenges in converting
informal water suppliers in Cambodia to formal, licensed
suppliers is capacity building. The World Bank Cambodia
Water and Sanitation Program (WSP) have designed an
innovative project to combat this problem. This smart lesson
describes our capacity-building program for domestic private
water supply providers to help them develop the right skills
and competencies. The program includes some useful tools,
such as the Enterprise Resource Management System (ERMS), a
special integrated software application created by
collecting all the lessons learned from water supply
utilities in capacity-building projects funded by the WSP,
and also a performance improvement toolkit that will
function not only as a road map for the capacity development
of new and existing water providers but also as a tool for
the government to use in developing official standard
operating procedures (SOPs). |
| format |
Publications & Research :: Brief |
| author |
Chan, Virak |
| author_facet |
Chan, Virak |
| author_sort |
Chan, Virak |
| title |
The Enterprise Resource Management System for Water Service Providers in Cambodia |
| title_short |
The Enterprise Resource Management System for Water Service Providers in Cambodia |
| title_full |
The Enterprise Resource Management System for Water Service Providers in Cambodia |
| title_fullStr |
The Enterprise Resource Management System for Water Service Providers in Cambodia |
| title_full_unstemmed |
The Enterprise Resource Management System for Water Service Providers in Cambodia |
| title_sort |
enterprise resource management system for water service providers in cambodia |
| publisher |
World Bank, Washington, DC |
| publishDate |
2012 |
| url |
http://documents.worldbank.org/curated/en/2010/11/13909499/enterprise-resource-management-system-water-service-providers-cambodia http://hdl.handle.net/10986/10466 |
| _version_ |
1764413200072179712 |