Business Collaboration Meets Social Collaboration : Building a Community for SharePoint Users

New communication technologies are changing the way World Bank Group (WBG) staff work and interact with their colleagues. For example, teams in different locations and time zones can use virtual collaboration platforms for communication and knowled...

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Bibliographic Details
Main Author: Munoz, Javier
Format: Brief
Language:English
Published: World Bank, Washington, DC 2012
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2011/08/15258369/business-collaboration-meets-social-collaboration-building-community-sharepoint-users
http://hdl.handle.net/10986/10441
id okr-10986-10441
recordtype oai_dc
spelling okr-10986-104412021-04-23T14:02:50Z Business Collaboration Meets Social Collaboration : Building a Community for SharePoint Users Munoz, Javier BEST PRACTICES CAPABILITIES CITATION CLIENT COUNTRIES COLLABORATION COLLABORATION PLATFORM COLLABORATION PLATFORMS COMMON INTEREST COMMUNICATION TECHNOLOGIES COMMUNITIES COMMUNITIES OF PRACTICE DISCUSSION DISCUSSIONS E-NEWSLETTERS FIELD OF KNOWLEDGE MANAGEMENT FUNCTIONALITIES INFORMATION MANAGEMENT INNOVATION INTEGRATION KNOWLEDGE MANAGEMENT KNOWLEDGE SHARING LEARNING NUMBER OF USERS PARTNER ORGANIZATIONS PRACTITIONERS PRODUCTIVITY RESULTS SITE OWNERS SITES SUPPORT STAFF TIME ZONES USER USERS USES WEB WEB SITE New communication technologies are changing the way World Bank Group (WBG) staff work and interact with their colleagues. For example, teams in different locations and time zones can use virtual collaboration platforms for communication and knowledge management. During 2009 and 2010, the Latin America and Caribbean (LAC) and Poverty Reduction and Economic Management (PREM) units volunteered to participate in the pilot phase of the rollout of SharePoint, a common work space for teams that bundles a number of functions previously available only as separate applications. At the same time, there was an increase in demand across the WBG for a Facebook-type collaboration platform, called 'Scoop,' which responded to teams' need for a virtual platform to support social collaboration. SharePoint had already exceeded expectations, with many staff members from different units in the WBG headquarters and country offices becoming active users, and the number of site requests increasing weekly. This demand brought the need to identify and group all SharePoint site owners and users so everyone could connect, share and learn from each other. This smart lesson describes how one of the so-called 'SharePoint evangelists' came to create a group in scoop, which quickly started attracting members from all corners of the WBG. 2012-08-13T11:30:25Z 2012-08-13T11:30:25Z 2011-08 http://documents.worldbank.org/curated/en/2011/08/15258369/business-collaboration-meets-social-collaboration-building-community-sharepoint-users http://hdl.handle.net/10986/10441 English IFC Smart Lessons Brief CC BY-NC-ND 3.0 IGO http://creativecommons.org/licenses/by-nc-nd/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research :: Brief Publications & Research
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
topic BEST PRACTICES
CAPABILITIES
CITATION
CLIENT COUNTRIES
COLLABORATION
COLLABORATION PLATFORM
COLLABORATION PLATFORMS
COMMON INTEREST
COMMUNICATION TECHNOLOGIES
COMMUNITIES
COMMUNITIES OF PRACTICE
DISCUSSION
DISCUSSIONS
E-NEWSLETTERS
FIELD OF KNOWLEDGE MANAGEMENT
FUNCTIONALITIES
INFORMATION MANAGEMENT
INNOVATION
INTEGRATION
KNOWLEDGE MANAGEMENT
KNOWLEDGE SHARING
LEARNING
NUMBER OF USERS
PARTNER ORGANIZATIONS
PRACTITIONERS
PRODUCTIVITY
RESULTS
SITE OWNERS
SITES
SUPPORT STAFF
TIME ZONES
USER
USERS
USES
WEB
WEB SITE
spellingShingle BEST PRACTICES
CAPABILITIES
CITATION
CLIENT COUNTRIES
COLLABORATION
COLLABORATION PLATFORM
COLLABORATION PLATFORMS
COMMON INTEREST
COMMUNICATION TECHNOLOGIES
COMMUNITIES
COMMUNITIES OF PRACTICE
DISCUSSION
DISCUSSIONS
E-NEWSLETTERS
FIELD OF KNOWLEDGE MANAGEMENT
FUNCTIONALITIES
INFORMATION MANAGEMENT
INNOVATION
INTEGRATION
KNOWLEDGE MANAGEMENT
KNOWLEDGE SHARING
LEARNING
NUMBER OF USERS
PARTNER ORGANIZATIONS
PRACTITIONERS
PRODUCTIVITY
RESULTS
SITE OWNERS
SITES
SUPPORT STAFF
TIME ZONES
USER
USERS
USES
WEB
WEB SITE
Munoz, Javier
Business Collaboration Meets Social Collaboration : Building a Community for SharePoint Users
relation IFC Smart Lessons Brief
description New communication technologies are changing the way World Bank Group (WBG) staff work and interact with their colleagues. For example, teams in different locations and time zones can use virtual collaboration platforms for communication and knowledge management. During 2009 and 2010, the Latin America and Caribbean (LAC) and Poverty Reduction and Economic Management (PREM) units volunteered to participate in the pilot phase of the rollout of SharePoint, a common work space for teams that bundles a number of functions previously available only as separate applications. At the same time, there was an increase in demand across the WBG for a Facebook-type collaboration platform, called 'Scoop,' which responded to teams' need for a virtual platform to support social collaboration. SharePoint had already exceeded expectations, with many staff members from different units in the WBG headquarters and country offices becoming active users, and the number of site requests increasing weekly. This demand brought the need to identify and group all SharePoint site owners and users so everyone could connect, share and learn from each other. This smart lesson describes how one of the so-called 'SharePoint evangelists' came to create a group in scoop, which quickly started attracting members from all corners of the WBG.
format Publications & Research :: Brief
author Munoz, Javier
author_facet Munoz, Javier
author_sort Munoz, Javier
title Business Collaboration Meets Social Collaboration : Building a Community for SharePoint Users
title_short Business Collaboration Meets Social Collaboration : Building a Community for SharePoint Users
title_full Business Collaboration Meets Social Collaboration : Building a Community for SharePoint Users
title_fullStr Business Collaboration Meets Social Collaboration : Building a Community for SharePoint Users
title_full_unstemmed Business Collaboration Meets Social Collaboration : Building a Community for SharePoint Users
title_sort business collaboration meets social collaboration : building a community for sharepoint users
publisher World Bank, Washington, DC
publishDate 2012
url http://documents.worldbank.org/curated/en/2011/08/15258369/business-collaboration-meets-social-collaboration-building-community-sharepoint-users
http://hdl.handle.net/10986/10441
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