Islamic values on ISO 9001-2000 certified companies in Malaysia

ISO 9001: 2000 is the level of quality that all organizations or companies should have. This level of quality has been setup by the International Organization for Standardization (ISO). ISO 9001:2000 is an international standard containing requirements for establishing and maintaining company’s qual...

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Main Authors: Shuriye, Abdi Omar, Che Daud, Mohd Radzi, Mat Song, Rusdi, Ismail, Mohd Azhar
Format: Book Chapter
Language:English
Published: Islamic Centre for Education, Research and Development 2009
Subjects:
Online Access:http://irep.iium.edu.my/9303/
http://irep.iium.edu.my/9303/
http://irep.iium.edu.my/9303/1/Book_Section-Islamic_Values_On_ISO_9001-2000_Certified_Companies_in_Malaysia.pdf
id iium-9303
recordtype eprints
spelling iium-93032013-02-21T02:35:58Z http://irep.iium.edu.my/9303/ Islamic values on ISO 9001-2000 certified companies in Malaysia Shuriye, Abdi Omar Che Daud, Mohd Radzi Mat Song, Rusdi Ismail, Mohd Azhar TS Manufactures ISO 9001: 2000 is the level of quality that all organizations or companies should have. This level of quality has been setup by the International Organization for Standardization (ISO). ISO 9001:2000 is an international standard containing requirements for establishing and maintaining company’s quality management system. This quality management system is set up by a company to establish a quality policy and quality objectives, and to establish the means to achieve those objectives. This standard is very general and universal. It can be applied from product manufacturers to service providers. This ISO 9001 is divided into four main sections; (i) management responsibility, (ii) resource management, (iii) product realization, and (iv) measurement, analysis and improvement. Although ISO has underlined a clauses that must be fulfilled to achieve the ISO 9001:2000 certification, we felt that ISO certification is not sufficient in developing and establishing values. We could say that the certification of the ISO 9001:2000 is somehow neglecting and lack of moral and spiritual values. This is because through this certification people tend to work on the bases of producing and supplying the customer the best quality products and at the same time neglecting the values that one must have. In recent years, there are numerous of management theories, techniques, approaches or styles which have been claimed to contribute towards “improved quality”, “excellence”, “creating a difference”, “creating a niche”, “increasing competitiveness”, etc. which are all aimed at having the competitive edge over the competitors to survive or to be ahead of them. The problems are, with such of these values, people tend to ignored one another, people tend not to be with their families for quite a long time, people tend to be insincere with each other and most of all, people tend to work hard and ignored their Creator. In short, by working hard, people tend to forget about themselves and much, they forget their moral and spiritual values. This is because societies have affective regard for certain values for some reason which may only be contemporary in nature. Recently research has witnessed the demise of Communism in Europe with consequential economic backwardness, political instability and social disorder. Even though Japan has succeeded as the most developed country in Asia, statistic showed that their people tend to commit suicide each day due to the pressure of working. Times are witnessing the gradual decline of the U.S and Japanese economies which are still mimicking industrialization, modernization and secularization of the west. These declines are due to the moral decadence of modern societies. Islamic Centre for Education, Research and Development 2009 Book Chapter PeerReviewed application/pdf en http://irep.iium.edu.my/9303/1/Book_Section-Islamic_Values_On_ISO_9001-2000_Certified_Companies_in_Malaysia.pdf Shuriye, Abdi Omar and Che Daud, Mohd Radzi and Mat Song, Rusdi and Ismail, Mohd Azhar (2009) Islamic values on ISO 9001-2000 certified companies in Malaysia. In: Religious and ethical worldviews on engineering standards. Islamic Centre for Education, Research and Development, Australia, pp. 105-177. ISBN 9890479 http://www.icrdnet.org
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
topic TS Manufactures
spellingShingle TS Manufactures
Shuriye, Abdi Omar
Che Daud, Mohd Radzi
Mat Song, Rusdi
Ismail, Mohd Azhar
Islamic values on ISO 9001-2000 certified companies in Malaysia
description ISO 9001: 2000 is the level of quality that all organizations or companies should have. This level of quality has been setup by the International Organization for Standardization (ISO). ISO 9001:2000 is an international standard containing requirements for establishing and maintaining company’s quality management system. This quality management system is set up by a company to establish a quality policy and quality objectives, and to establish the means to achieve those objectives. This standard is very general and universal. It can be applied from product manufacturers to service providers. This ISO 9001 is divided into four main sections; (i) management responsibility, (ii) resource management, (iii) product realization, and (iv) measurement, analysis and improvement. Although ISO has underlined a clauses that must be fulfilled to achieve the ISO 9001:2000 certification, we felt that ISO certification is not sufficient in developing and establishing values. We could say that the certification of the ISO 9001:2000 is somehow neglecting and lack of moral and spiritual values. This is because through this certification people tend to work on the bases of producing and supplying the customer the best quality products and at the same time neglecting the values that one must have. In recent years, there are numerous of management theories, techniques, approaches or styles which have been claimed to contribute towards “improved quality”, “excellence”, “creating a difference”, “creating a niche”, “increasing competitiveness”, etc. which are all aimed at having the competitive edge over the competitors to survive or to be ahead of them. The problems are, with such of these values, people tend to ignored one another, people tend not to be with their families for quite a long time, people tend to be insincere with each other and most of all, people tend to work hard and ignored their Creator. In short, by working hard, people tend to forget about themselves and much, they forget their moral and spiritual values. This is because societies have affective regard for certain values for some reason which may only be contemporary in nature. Recently research has witnessed the demise of Communism in Europe with consequential economic backwardness, political instability and social disorder. Even though Japan has succeeded as the most developed country in Asia, statistic showed that their people tend to commit suicide each day due to the pressure of working. Times are witnessing the gradual decline of the U.S and Japanese economies which are still mimicking industrialization, modernization and secularization of the west. These declines are due to the moral decadence of modern societies.
format Book Chapter
author Shuriye, Abdi Omar
Che Daud, Mohd Radzi
Mat Song, Rusdi
Ismail, Mohd Azhar
author_facet Shuriye, Abdi Omar
Che Daud, Mohd Radzi
Mat Song, Rusdi
Ismail, Mohd Azhar
author_sort Shuriye, Abdi Omar
title Islamic values on ISO 9001-2000 certified companies in Malaysia
title_short Islamic values on ISO 9001-2000 certified companies in Malaysia
title_full Islamic values on ISO 9001-2000 certified companies in Malaysia
title_fullStr Islamic values on ISO 9001-2000 certified companies in Malaysia
title_full_unstemmed Islamic values on ISO 9001-2000 certified companies in Malaysia
title_sort islamic values on iso 9001-2000 certified companies in malaysia
publisher Islamic Centre for Education, Research and Development
publishDate 2009
url http://irep.iium.edu.my/9303/
http://irep.iium.edu.my/9303/
http://irep.iium.edu.my/9303/1/Book_Section-Islamic_Values_On_ISO_9001-2000_Certified_Companies_in_Malaysia.pdf
first_indexed 2023-09-18T20:19:01Z
last_indexed 2023-09-18T20:19:01Z
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