Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts

This study investigates the implementation of an enterprise resource planning (ERP) system in one of the government’s privatised unit, that specialises in printing. We focused on the implementation issues and impact of ERP’s adoption on the company's operation and labour’s productivity. The stu...

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Main Authors:	Zainol, Zaini, Hamdan, Hamdino
Format:	Conference or Workshop Item
Language:	English
Published:	2011
Subjects:	HF5601 Accounting. Bookkeeping
Online Access:	http://irep.iium.edu.my/8591/ http://irep.iium.edu.my/8591/1/Post_Review_Paper_for_ISICO_2011.pdf

id	iium-8591
recordtype	eprints
spelling	iium-85912011-12-06T02:53:20Z http://irep.iium.edu.my/8591/ Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts Zainol, Zaini Hamdan, Hamdino HF5601 Accounting. Bookkeeping This study investigates the implementation of an enterprise resource planning (ERP) system in one of the government’s privatised unit, that specialises in printing. We focused on the implementation issues and impact of ERP’s adoption on the company's operation and labour’s productivity. The study used a case study approach and an interview was held with the general manager in-charged on corporate affairs. Findings revealed that, the implementation of its ERP system named, PRONTO received mixed reactions from employees. The more senior employees, who opted to be employed with the new company after privatisation, were found to be resistance towards PRONTO system. Other than that, there were also other challenges faced by the company during the implementation. However, in terms of labour’s productivity, the study found that after three years of ERP’s adoption, labour productivity had increased by 37.7 percent. Operationally, the study recorded some benefits from PRONTO implementation and are discussed further in the paper. 2011-12-02 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/8591/1/Post_Review_Paper_for_ISICO_2011.pdf Zainol, Zaini and Hamdan, Hamdino (2011) Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts. In: 1st Information Systems International Conference, 2-5 December 2011, Surabaya, Indonesia.
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	HF5601 Accounting. Bookkeeping
spellingShingle	HF5601 Accounting. Bookkeeping Zainol, Zaini Hamdan, Hamdino Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts
description	This study investigates the implementation of an enterprise resource planning (ERP) system in one of the government’s privatised unit, that specialises in printing. We focused on the implementation issues and impact of ERP’s adoption on the company's operation and labour’s productivity. The study used a case study approach and an interview was held with the general manager in-charged on corporate affairs. Findings revealed that, the implementation of its ERP system named, PRONTO received mixed reactions from employees. The more senior employees, who opted to be employed with the new company after privatisation, were found to be resistance towards PRONTO system. Other than that, there were also other challenges faced by the company during the implementation. However, in terms of labour’s productivity, the study found that after three years of ERP’s adoption, labour productivity had increased by 37.7 percent. Operationally, the study recorded some benefits from PRONTO implementation and are discussed further in the paper.
format	Conference or Workshop Item
author	Zainol, Zaini Hamdan, Hamdino
author_facet	Zainol, Zaini Hamdan, Hamdino
author_sort	Zainol, Zaini
title	Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts
title_short	Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts
title_full	Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts
title_fullStr	Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts
title_full_unstemmed	Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts
title_sort	adopting an enterprise resource planning system in a privatized government unit: challenges and impacts
publishDate	2011
url	http://irep.iium.edu.my/8591/ http://irep.iium.edu.my/8591/1/Post_Review_Paper_for_ISICO_2011.pdf
first_indexed	2023-09-18T20:18:21Z
last_indexed	2023-09-18T20:18:21Z
_version_	1777407938870116352

Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts

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