Perspective of social media as an organisational KM tool: contemporary literature review

Organisational knowledge management (KM) has been well comprehended over the past couple of decades as a significant fragment of leading enterprises. Besides, it is deliberated as an integral module of a business organisation. Additionally, globalisation plays a significant role in how business...

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Main Authors: Khalili, Amjad, Abbadi, Ala’, Ismail, Md Yusof
Format: Article
Language:English
English
Published: 2019
Subjects:
Online Access:http://irep.iium.edu.my/78002/
http://irep.iium.edu.my/78002/
http://irep.iium.edu.my/78002/
http://irep.iium.edu.my/78002/7/78002%20Perspective%20of%20social%20media%20as%20an%20organisational%20KM.pdf
http://irep.iium.edu.my/78002/8/78002%20Perspective%20of%20social%20media%20as%20an%20organisational%20KM%20SCOPUS.pdf
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spelling iium-780022020-01-29T01:46:09Z http://irep.iium.edu.my/78002/ Perspective of social media as an organisational KM tool: contemporary literature review Khalili, Amjad Abbadi, Ala’ Ismail, Md Yusof TS155 Production management Organisational knowledge management (KM) has been well comprehended over the past couple of decades as a significant fragment of leading enterprises. Besides, it is deliberated as an integral module of a business organisation. Additionally, globalisation plays a significant role in how business is conducted leading to innovative technological trends. Social media (SM) tools such as blogs, Wikis, and other social networking platforms have taken the world by storm and are no longer a trivial phenomenon. SM has become a mainstream tool enabling people to connect, communicate, collaborate, producing new possibilities and challenges to facilitate easier, faster, and more widespread sharing of information through this energetic, and intricate information infrastructure. This paper reviews relevant literature on business motives for social software adoption, the benefits, related issues and mitigation of the said issues. Further, it critically analyses SM literature and its effects on KM to better understand the effective usage and potential of related tools and how these enhance business environment and sharing knowledge. This paper explored the relationship between national culture and social media enabled KM. 2019 Article PeerReviewed application/pdf en http://irep.iium.edu.my/78002/7/78002%20Perspective%20of%20social%20media%20as%20an%20organisational%20KM.pdf application/pdf en http://irep.iium.edu.my/78002/8/78002%20Perspective%20of%20social%20media%20as%20an%20organisational%20KM%20SCOPUS.pdf Khalili, Amjad and Abbadi, Ala’ and Ismail, Md Yusof (2019) Perspective of social media as an organisational KM tool: contemporary literature review. International Journal Knowledge and Learning, 13 (1). pp. 10-24. https://www.inderscience.com/info/inarticle.php?artid=99353 10.1504/IJKL.2019.099353
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
English
topic TS155 Production management
spellingShingle TS155 Production management
Khalili, Amjad
Abbadi, Ala’
Ismail, Md Yusof
Perspective of social media as an organisational KM tool: contemporary literature review
description Organisational knowledge management (KM) has been well comprehended over the past couple of decades as a significant fragment of leading enterprises. Besides, it is deliberated as an integral module of a business organisation. Additionally, globalisation plays a significant role in how business is conducted leading to innovative technological trends. Social media (SM) tools such as blogs, Wikis, and other social networking platforms have taken the world by storm and are no longer a trivial phenomenon. SM has become a mainstream tool enabling people to connect, communicate, collaborate, producing new possibilities and challenges to facilitate easier, faster, and more widespread sharing of information through this energetic, and intricate information infrastructure. This paper reviews relevant literature on business motives for social software adoption, the benefits, related issues and mitigation of the said issues. Further, it critically analyses SM literature and its effects on KM to better understand the effective usage and potential of related tools and how these enhance business environment and sharing knowledge. This paper explored the relationship between national culture and social media enabled KM.
format Article
author Khalili, Amjad
Abbadi, Ala’
Ismail, Md Yusof
author_facet Khalili, Amjad
Abbadi, Ala’
Ismail, Md Yusof
author_sort Khalili, Amjad
title Perspective of social media as an organisational KM tool: contemporary literature review
title_short Perspective of social media as an organisational KM tool: contemporary literature review
title_full Perspective of social media as an organisational KM tool: contemporary literature review
title_fullStr Perspective of social media as an organisational KM tool: contemporary literature review
title_full_unstemmed Perspective of social media as an organisational KM tool: contemporary literature review
title_sort perspective of social media as an organisational km tool: contemporary literature review
publishDate 2019
url http://irep.iium.edu.my/78002/
http://irep.iium.edu.my/78002/
http://irep.iium.edu.my/78002/
http://irep.iium.edu.my/78002/7/78002%20Perspective%20of%20social%20media%20as%20an%20organisational%20KM.pdf
http://irep.iium.edu.my/78002/8/78002%20Perspective%20of%20social%20media%20as%20an%20organisational%20KM%20SCOPUS.pdf
first_indexed 2023-09-18T21:49:57Z
last_indexed 2023-09-18T21:49:57Z
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