Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts

There are many studies on Enterprise Resource Planning (ERP) systems available in the academic journals. However, the studies are more quantitative than qualitative. By adopting the qualitative approach, this study investigates how an ERP system is implemented in one of government privatized units a...

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Main Authors:	Zainol, Zaini, Hamdan, Hamdino
Format:	Article
Language:	English
Published:	Kolej Universiti Poly-Tech MARA Kuala Lumpur 2015
Subjects:	HF5601 Accounting. Bookkeeping
Online Access:	http://irep.iium.edu.my/76010/ http://irep.iium.edu.my/76010/1/76010_Adopting%20an%20enterprise%20resource%20planning%20system.pdf

id	iium-76010
recordtype	eprints
spelling	iium-760102019-11-29T06:02:35Z http://irep.iium.edu.my/76010/ Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts Zainol, Zaini Hamdan, Hamdino HF5601 Accounting. Bookkeeping There are many studies on Enterprise Resource Planning (ERP) systems available in the academic journals. However, the studies are more quantitative than qualitative. By adopting the qualitative approach, this study investigates how an ERP system is implemented in one of government privatized units and its implication. The study focuses on the implementation issues and impact of ERP adoption on operational and labour productivity. A series of interviews was conducted with one of the top management in-charged on corporate affairs of the company. Findings from the study revealed that, the implementation of its ERP system specifically Pronto received mixed response from employees. The older employees who opted to remain with the new company were found to be resistance towards Pronto system. Other challenges face by the company during the implementation were also highlighted. In terms of labour productivity, the study found that post three years of ERP adoption had shown the labour productivity increased by 37.7 percent. Pronto has also brought lots of benefit to the company operationally. These benefits were discussed further in the paper. Kolej Universiti Poly-Tech MARA Kuala Lumpur 2015-12 Article PeerReviewed application/pdf en http://irep.iium.edu.my/76010/1/76010_Adopting%20an%20enterprise%20resource%20planning%20system.pdf Zainol, Zaini and Hamdan, Hamdino (2015) Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts. The Asian Journal of Professional & Business Studies, 1 (1 (June-Dec)). pp. 105-116. ISSN 9772462107009
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	HF5601 Accounting. Bookkeeping
spellingShingle	HF5601 Accounting. Bookkeeping Zainol, Zaini Hamdan, Hamdino Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts
description	There are many studies on Enterprise Resource Planning (ERP) systems available in the academic journals. However, the studies are more quantitative than qualitative. By adopting the qualitative approach, this study investigates how an ERP system is implemented in one of government privatized units and its implication. The study focuses on the implementation issues and impact of ERP adoption on operational and labour productivity. A series of interviews was conducted with one of the top management in-charged on corporate affairs of the company. Findings from the study revealed that, the implementation of its ERP system specifically Pronto received mixed response from employees. The older employees who opted to remain with the new company were found to be resistance towards Pronto system. Other challenges face by the company during the implementation were also highlighted. In terms of labour productivity, the study found that post three years of ERP adoption had shown the labour productivity increased by 37.7 percent. Pronto has also brought lots of benefit to the company operationally. These benefits were discussed further in the paper.
format	Article
author	Zainol, Zaini Hamdan, Hamdino
author_facet	Zainol, Zaini Hamdan, Hamdino
author_sort	Zainol, Zaini
title	Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts
title_short	Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts
title_full	Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts
title_fullStr	Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts
title_full_unstemmed	Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts
title_sort	adopting an enterprise resource planning system in a privatized government unit: challenges and impacts
publisher	Kolej Universiti Poly-Tech MARA Kuala Lumpur
publishDate	2015
url	http://irep.iium.edu.my/76010/ http://irep.iium.edu.my/76010/1/76010_Adopting%20an%20enterprise%20resource%20planning%20system.pdf
first_indexed	2023-09-18T21:47:29Z
last_indexed	2023-09-18T21:47:29Z
_version_	1777413547256446976

Adopting an enterprise resource planning system in a privatized government unit: challenges and impacts

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