The effect of organisational structure on quality management in public hospitals in a developing nation: a comparative study between district, state and national level hospitals in Malaysia
The objective of the study was to empirically assess the practice of quality management among employees of Malaysian public hospitals at the district, state and national level hospitals. Comparative analysis on the practice of quality management was made among the three groups of hospitals. Self-a...
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| Format: | Article |
| Language: | English |
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Korean Society for Quality Management
2006
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| Online Access: | http://irep.iium.edu.my/7314/ http://irep.iium.edu.my/7314/1/The_Effect_of_Organisational_Structure_on_Quality_Management_in_Public_Hospitals_in_a_Developing_Nation.pdf |