Information technology governance and higher education in Malaysia: practices and impacts
Information Technology Governance (ITG) is the deliberate behaviour adopted by senior management in the corporate design of Information Technology (IT) and for enterprise use to enable continuous organisation performance. Research in recent times has been reporting issues on ITG phenomenon in the...
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English English |
| Published: |
IIUM Press, International Islamic University Malaysia
2017
|
| Subjects: | |
| Online Access: | http://irep.iium.edu.my/72856/ http://irep.iium.edu.my/72856/1/72856_Information%20technology%20governance.pdf http://irep.iium.edu.my/72856/3/Manuscript%20status-Dr%20Husnayati.pdf |
| Summary: | Information Technology Governance (ITG) is the deliberate behaviour adopted by senior
management in the corporate design of Information Technology (IT) and for enterprise
use to enable continuous organisation performance. Research in recent times has been
reporting issues on ITG phenomenon in the organisation. However, studies on educational
institutions, especially in developing nations, are scarce despite the increase in recognition
of the importance of ITG. Moreover, few embed theoretical underpinnings to extend
knowledge. This study, based on organisation learning and contingency theories, explores
how universities achieve performance through designed ITG. It examines antecedents of ITG
absorptive capacity and its influence on performance in the context of developing nations’
universities. Using a sequential mixed method research design, it carries out an exploratory
and correlational study. It avails itself to documents, websites and interview sessions with
executive and senior managers, in a phenomenological case study on International Islamic
University Malaysia. It applies the thematic coding style to generate themes relative to
analysed documents. The themes and knowledge from past studies informed the design of
the questionnaire. It administers the questionnaire purposively and randomly on strata of
business and IT functions senior level managers drawn from seven public and three private
universities in Malaysia. Subjecting the data to Exploratory Factor Analysis (EFA), a scale of
44 items, content valid and reliable, was found to be parsimonious enough in explaining seven
dimensions of the three variable ITG model, consisting of: ITG mechanism, ITG absorptive
capacity and organisation ITG performance. Using the Multiple Regression Analysis (MRA)
techniques on these three variables reveals the mediating effect of ITG absorptive capacity.
ITG absorptive capacity fully mediates, and better explains the effect of ITG mechanism on
organisation ITG performance. The resultant model, as well as the multiple-item scale, can be
adapted in future to study the systemic role of ITG on organisation performance. This study
suggests that proper ITG behaviour results in enhanced business and IT knowledge, which in
turn influences organisation’s ability to perform. The report identifies some implications of
the study and future directions. |
|---|