Acceptance and use of technology evaluation on insurance data processing system (Care Tech): a case study on insurance company in Indonesia
Insurance data processing system used by PT. Asuransi Takaful Umum is a system Care Tech. Care Tech System is a system designed for general data processing such as vehicle insurance, fire, property, and others with a web-based base that can be accessed online. During implemented since October 2...
| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English English |
| Published: |
IEEE
2017
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/72046/ http://irep.iium.edu.my/72046/ http://irep.iium.edu.my/72046/ http://irep.iium.edu.my/72046/7/72046%20Acceptance%20and%20Use%20of%20Technology%20Evaluation.pdf http://irep.iium.edu.my/72046/8/72046%20Acceptance%20and%20Use%20of%20Technology%20Evaluation%20SCOPUS.pdf |
| Summary: | Insurance data processing system used by PT.
Asuransi Takaful Umum is a system Care Tech. Care Tech
System is a system designed for general data processing such as
vehicle insurance, fire, property, and others with a web-based
base that can be accessed online. During implemented since
October 2013, Care Tech system has not been evaluated in terms
of user acceptance. The purpose of this study was to determine
the factors that influence user acceptance Care Tech system and
also provide recommendations to the company PT. Asuransi
Takaful Umum which can be used as a decision-making for the
development of the next system. This study uses a model to
evaluate the Unified Theory of Acceptance and Use of
Technology (UTAUT). Variables used in this research that
performance expectancy, effort expectancy, social influence,
facilitating conditions and behavioral intention. Tests conducted
variables include validity, reliability, normality test,
multicollinearity, heteroscedasticity test and multiple linear
regression tests using the tools of IBM SPSS version 22 and Ms.
Excel 2007. The results of this study showed that the variables
of performance expectancy, effort expectancy, social influence
significant effect on the dependent variable is behavioral
intention. While variable conditions facilitating no significant
effect on the dependent variable behavioral intention. |
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