Critical success factors affecting the implementation of halal food management systems: Perspective of halal executives, consultants and auditors
The provision of halal certified food is important for both Muslims consumers as well as halal food manufacturers in Malaysia. Nevertheless, there are still lots of consumers’ complaints resulted from the partial implementation of Malaysia halal standard (MS1500:2009) by these food manufacturers....
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English English |
| Published: |
Elsevier
2017
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/71263/ http://irep.iium.edu.my/71263/ http://irep.iium.edu.my/71263/7/71263%20Critical%20success%20factors%20affecting%20the%20implementation%20of%20halal%20food.pdf http://irep.iium.edu.my/71263/8/71263%20Critical%20success%20factors%20affecting%20the%20implementation%20of%20halal%20food%20SCOPUS.pdf |
| Summary: | The provision of halal certified food is important for both Muslims consumers as well as halal food
manufacturers in Malaysia. Nevertheless, there are still lots of consumers’ complaints resulted from the
partial implementation of Malaysia halal standard (MS1500:2009) by these food manufacturers. Hence,
critical factors affecting the implementation of halal standard need to be identified and examined as an
initial step in fostering its implementation. To date, only limited empirical research is available on the
implementation of halal food management system (based on MS1500:2009) especially amongst the
small and medium enterprise (SME). Therefore, this study seeks to identify critical factors for effective
implementation of halal food management system in SMEs. Using a qualitative approach, fifteen semistructured interviews were carried out with halal executives, consultants and auditors from Malaysian/local halal authority. The recorded interviews were transcribed, translated, coded, and reconciled.
Atlas.ti software (version 7) assisted in data coding to identify themes and subthemes. The findings
suggested that top management, halal executive, employees, suppliers, and consumers are critical factors. Similarly, information and knowledge, teamwork, support, policy and procedure, and training are
also important determinants towards the successful implementation of the systems. Effective recruitment to ensure the availability of Malaysian Muslim manpower, halal personnel empowerment to play
dual roles relate to halal and quality/safety, and keeping up to date with recent fatwa development were
found to be important and unique to halal context. |
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