Exploration of nurses’ knowledge, attitudes, and perceived barriers towards medication error reporting in a tertiary health care facility: a qualitative approach
Medication error reporting (MER) is an effective way used to identify the causes of Medication Errors (MEs) and to prevent repeating them in future. The underreporting of MEs is a challenge generally in all MER systems. The current research aimed to explore nurses’ knowledge on MER by determining...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI
2018
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/67849/ http://irep.iium.edu.my/67849/ http://irep.iium.edu.my/67849/ http://irep.iium.edu.my/67849/1/Exploration%20of%20Nurses%E2%80%99%20Knowledge%2C%20Attitudes%2C%20and%20Perceived%20Barriers%20towards%20Medication%20Error%20Reporting%20in%20a%20Tertiary%20Health%20Care%20Facility_A%20Qualitative%20Approach.pdf |
| Summary: | Medication error reporting (MER) is an effective way used to identify the causes of
Medication Errors (MEs) and to prevent repeating them in future. The underreporting of MEs
is a challenge generally in all MER systems. The current research aimed to explore nurses’ knowledge
on MER by determining their attitudes towards reporting and studying the implicated barriers
and facilitators. A total of 23 nurses were interviewed using a semi-structured interview guide.
The saturation point was attained after 21 interviews. All the interviews were tape-recorded and
transcribed verbatim, and analysed using inductive thematic analysis. Four major themes and
17 sub-themes were identified. Almost all the interviewees were aware about the existence of the
MER system. They showed a positive attitude towards MER. The main barriers for MER were the
impacts of time and workload, fear of investigation, impacts on the job, and negative reactions
from the person in charge. The nurses were knowledgeable about MER but there was uncertainty
towards reporting harmless MEs, thus indicating the need for an educational program to highlight
the benefits of near-miss reporting. To improve participation strategies, a blameless reporting culture, reporting anonymously, and a simplified MER process should be considered. |
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