Effect of lean six sigma on quality performance in Malaysian hospitals
Purpose – The purpose of this paper is to investigate the effects of Lean Six Sigma (LSS) and workforce management on the quality performance of Malaysian hospitals. This paper also investigates the direct and indirect relationships between top management commitment and quality performance of the...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English English |
| Published: |
Emerald Publishing Limited
2018
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/67798/ http://irep.iium.edu.my/67798/ http://irep.iium.edu.my/67798/ http://irep.iium.edu.my/67798/7/67798%20Effect%20of%20Lean%20Six%20Sigma.pdf http://irep.iium.edu.my/67798/8/67798%20Effect%20of%20Lean%20Six%20Sigma%20SCOPUS.pdf |