International students’ satisfaction towards internet banking at International Islamic University Malaysia: a qualitative study

This study explores International Students’ Satisfaction towards Internet Banking of Malaysia, applying a qualitative (phenomenology) approach, using the depth interview method. Semi organized open-finished interview has been conducted among seven international undergraduate and postgraduate student...

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Main Authors: Uddin, Bashir, Haque, Ahasanul, Maulan, Suharni, Hasan, Syed
Format: Article
Language:English
Published: Research Publishing Academy (RPA) 2018
Subjects:
Online Access:http://irep.iium.edu.my/67634/
http://irep.iium.edu.my/67634/
http://irep.iium.edu.my/67634/1/International%20Students%E2%80%99%20Satisfaction%20towards%20Internet%20Banking.pdf
id iium-67634
recordtype eprints
spelling iium-676342018-11-27T03:47:57Z http://irep.iium.edu.my/67634/ International students’ satisfaction towards internet banking at International Islamic University Malaysia: a qualitative study Uddin, Bashir Haque, Ahasanul Maulan, Suharni Hasan, Syed HF5001 Business. Business Administration This study explores International Students’ Satisfaction towards Internet Banking of Malaysia, applying a qualitative (phenomenology) approach, using the depth interview method. Semi organized open-finished interview has been conducted among seven international undergraduate and postgraduate students pursuing their degree from Kuala Lumpur city. The study finds that the present condition of online banking has not yet achieved flawlessness because of a few reasons like absence of security, absence of accessible data, unnecessary exchange time and so on. To address these reasons, financiers ought to prepare up their staff to administer web based banking offices to clients all the more productively. Continuing advancing new thoughts and arrangements to make web banking more appealing to clients can likewise be conceivable arrangements. Aside from that, clients ought to be given vital rules by bank staff on the most proficient method to keep their records, passwords and other secret things from getting hacked. Bank authorities may likewise run battles to make individuals careful of digital traps and deceitful online allurements. Research Publishing Academy (RPA) 2018-03 Article PeerReviewed application/pdf en http://irep.iium.edu.my/67634/1/International%20Students%E2%80%99%20Satisfaction%20towards%20Internet%20Banking.pdf Uddin, Bashir and Haque, Ahasanul and Maulan, Suharni and Hasan, Syed (2018) International students’ satisfaction towards internet banking at International Islamic University Malaysia: a qualitative study. Journal of International Business and Management, 1 (1). pp. 1-14. ISSN 2616-5163 E-ISSN 2616-4655 https://rpajournals.com/wp-content/uploads/2018/05/JIBM201816-Issue-1.pdf
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
topic HF5001 Business. Business Administration
spellingShingle HF5001 Business. Business Administration
Uddin, Bashir
Haque, Ahasanul
Maulan, Suharni
Hasan, Syed
International students’ satisfaction towards internet banking at International Islamic University Malaysia: a qualitative study
description This study explores International Students’ Satisfaction towards Internet Banking of Malaysia, applying a qualitative (phenomenology) approach, using the depth interview method. Semi organized open-finished interview has been conducted among seven international undergraduate and postgraduate students pursuing their degree from Kuala Lumpur city. The study finds that the present condition of online banking has not yet achieved flawlessness because of a few reasons like absence of security, absence of accessible data, unnecessary exchange time and so on. To address these reasons, financiers ought to prepare up their staff to administer web based banking offices to clients all the more productively. Continuing advancing new thoughts and arrangements to make web banking more appealing to clients can likewise be conceivable arrangements. Aside from that, clients ought to be given vital rules by bank staff on the most proficient method to keep their records, passwords and other secret things from getting hacked. Bank authorities may likewise run battles to make individuals careful of digital traps and deceitful online allurements.
format Article
author Uddin, Bashir
Haque, Ahasanul
Maulan, Suharni
Hasan, Syed
author_facet Uddin, Bashir
Haque, Ahasanul
Maulan, Suharni
Hasan, Syed
author_sort Uddin, Bashir
title International students’ satisfaction towards internet banking at International Islamic University Malaysia: a qualitative study
title_short International students’ satisfaction towards internet banking at International Islamic University Malaysia: a qualitative study
title_full International students’ satisfaction towards internet banking at International Islamic University Malaysia: a qualitative study
title_fullStr International students’ satisfaction towards internet banking at International Islamic University Malaysia: a qualitative study
title_full_unstemmed International students’ satisfaction towards internet banking at International Islamic University Malaysia: a qualitative study
title_sort international students’ satisfaction towards internet banking at international islamic university malaysia: a qualitative study
publisher Research Publishing Academy (RPA)
publishDate 2018
url http://irep.iium.edu.my/67634/
http://irep.iium.edu.my/67634/
http://irep.iium.edu.my/67634/1/International%20Students%E2%80%99%20Satisfaction%20towards%20Internet%20Banking.pdf
first_indexed 2023-09-18T21:36:00Z
last_indexed 2023-09-18T21:36:00Z
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