Contingency approach towards adoption of jomPAY in Malaysia

The need for full migration to e-payment system led to the introduction of JomPAY in Malaysia. JomPAY has been showing promising growth since its introduction but has a slow rate of adoption. Therefore, using the contingency theory concept, this study aims to examine those (internal cum external) f...

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Main Authors:	Obinna, Odimegwu Malachy, Zainol, Zaini, Mokhtar, Norsyahida
Format:	Article
Language:	English
Published:	Globeedu Group India 2018
Subjects:	HF5601 Accounting. Bookkeeping
Online Access:	http://irep.iium.edu.my/67013/ http://irep.iium.edu.my/67013/ http://irep.iium.edu.my/67013/1/BM1809-034.pdf

id	iium-67013
recordtype	eprints
spelling	iium-670132018-10-24T01:05:47Z http://irep.iium.edu.my/67013/ Contingency approach towards adoption of jomPAY in Malaysia Obinna, Odimegwu Malachy Zainol, Zaini Mokhtar, Norsyahida HF5601 Accounting. Bookkeeping The need for full migration to e-payment system led to the introduction of JomPAY in Malaysia. JomPAY has been showing promising growth since its introduction but has a slow rate of adoption. Therefore, using the contingency theory concept, this study aims to examine those (internal cum external) factors influencing the adoption of JomPAY in Malaysia. The extant literature indicates that factors such as security, trust, self-efficacy, government support, socio cultural influence, and legal and regulatory framework influence the adoption of e-payment, which in this study focuses on JomPAY as an e-payment channel. A self-reporting questionnaire was developed and distributed to 210 respondents, with 149 valid response for the statistical analysis. From the empirical result which was achieved using SPSS, two out of the six hypotheses were rejected; H1 and H3, while the rest but government support were significant. Trust and socio cultural influence had a positive relationship with JomPAY adoption as expected. The use of contingency theory in this study might have limited the exploration of other factors that can influence JomPAY adoption. Therefore, there is an issue of generalization which can be addressed by future research. Also, future research can extend the stakeholders’ participation and not limit to only consumers for more comprehensibility of the factors influencing JomPAY. As the first study on JomPAY, this study has provided advanced knowledge on the current state of JomPAY in Malaysia. The factors which appear to be significant in this research will help the facility providers, policymakers and the developers to provide a better system to increase JomPAY adoption and use in Malaysia. Globeedu Group India 2018-09 Article PeerReviewed application/pdf en http://irep.iium.edu.my/67013/1/BM1809-034.pdf Obinna, Odimegwu Malachy and Zainol, Zaini and Mokhtar, Norsyahida (2018) Contingency approach towards adoption of jomPAY in Malaysia. The International Journal of Business & Management, 6 (9). pp. 55-68. ISSN 2321-8916 http://www.theijbm.com/september-18
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	HF5601 Accounting. Bookkeeping
spellingShingle	HF5601 Accounting. Bookkeeping Obinna, Odimegwu Malachy Zainol, Zaini Mokhtar, Norsyahida Contingency approach towards adoption of jomPAY in Malaysia
description	The need for full migration to e-payment system led to the introduction of JomPAY in Malaysia. JomPAY has been showing promising growth since its introduction but has a slow rate of adoption. Therefore, using the contingency theory concept, this study aims to examine those (internal cum external) factors influencing the adoption of JomPAY in Malaysia. The extant literature indicates that factors such as security, trust, self-efficacy, government support, socio cultural influence, and legal and regulatory framework influence the adoption of e-payment, which in this study focuses on JomPAY as an e-payment channel. A self-reporting questionnaire was developed and distributed to 210 respondents, with 149 valid response for the statistical analysis. From the empirical result which was achieved using SPSS, two out of the six hypotheses were rejected; H1 and H3, while the rest but government support were significant. Trust and socio cultural influence had a positive relationship with JomPAY adoption as expected. The use of contingency theory in this study might have limited the exploration of other factors that can influence JomPAY adoption. Therefore, there is an issue of generalization which can be addressed by future research. Also, future research can extend the stakeholders’ participation and not limit to only consumers for more comprehensibility of the factors influencing JomPAY. As the first study on JomPAY, this study has provided advanced knowledge on the current state of JomPAY in Malaysia. The factors which appear to be significant in this research will help the facility providers, policymakers and the developers to provide a better system to increase JomPAY adoption and use in Malaysia.
format	Article
author	Obinna, Odimegwu Malachy Zainol, Zaini Mokhtar, Norsyahida
author_facet	Obinna, Odimegwu Malachy Zainol, Zaini Mokhtar, Norsyahida
author_sort	Obinna, Odimegwu Malachy
title	Contingency approach towards adoption of jomPAY in Malaysia
title_short	Contingency approach towards adoption of jomPAY in Malaysia
title_full	Contingency approach towards adoption of jomPAY in Malaysia
title_fullStr	Contingency approach towards adoption of jomPAY in Malaysia
title_full_unstemmed	Contingency approach towards adoption of jomPAY in Malaysia
title_sort	contingency approach towards adoption of jompay in malaysia
publisher	Globeedu Group India
publishDate	2018
url	http://irep.iium.edu.my/67013/ http://irep.iium.edu.my/67013/ http://irep.iium.edu.my/67013/1/BM1809-034.pdf
first_indexed	2023-09-18T21:35:08Z
last_indexed	2023-09-18T21:35:08Z
_version_	1777412770499657728

Contingency approach towards adoption of jomPAY in Malaysia

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