Measuring Lean Six Sigma and quality performance for healthcare organizations
Purpose – This study investigates applications of lean six sigma approaches and quality performance in Malaysian hospitals. It identifies five dimensions of lean six sigma conformance (i.e., continuous quality improvement, lean management initiatives, six sigma initiatives, patient safety and teamwo...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English English English |
| Published: |
Emerald Publishing Limited
2018
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/66828/ http://irep.iium.edu.my/66828/ http://irep.iium.edu.my/66828/ http://irep.iium.edu.my/66828/7/66828%20Measuring%20Lean%20Six%20Sigma.pdf http://irep.iium.edu.my/66828/8/66828%20Measuring%20Lean%20Six%20Sigma%20SCOPUS.pdf http://irep.iium.edu.my/66828/19/66828_Measuring%20Lean%20Six%20Sigma%20and%20quality%20performance%20for%20healthcare%20organizations_WOS.pdf |