Improving patient complaint mechanisms in Malaysia: the role of law and medical organisations
One of the most important ironies of modern health care is that public expectations are rising faster than the ability of health services to meet them. Patients nowadays no longer want to be treated as passive recipients of medical care. Instead, they want to be treated but as co-producers or partn...
| Main Author: | |
|---|---|
| Format: | Book Chapter |
| Language: | English |
| Published: |
IIUMPress
2009
|
| Subjects: | |
| Online Access: | http://irep.iium.edu.my/6680/ http://irep.iium.edu.my/6680/ http://irep.iium.edu.my/6680/1/Improving_Patient_Complaint_Mechanisms_in_Malaysia_-_The_Role_of_Law_and_Medical_Organisations.pdf |