An investigation of challenges in Enterprise Resource Planning (ERP) implementation: the case of public sector in Malaysia

The implementation of enterprise resource planning (ERP) system to surge the performance has induced various organizations towards its adoption. Even though the government may perhaps strive for enhancements from ERP adoption, however, the organizations may experience adverse effects. The aim of thi...

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Main Authors:	Mohd Farid Fernandez, Dahlia Fernandez, Zainol, Zaini, Ahmad @ Abdul Mutalib, Hawa
Format:	Article
Language:	English English
Published:	ExcelingTech Publisher 2018
Subjects:	HF5601 Accounting. Bookkeeping
Online Access:	http://irep.iium.edu.my/66535/ http://irep.iium.edu.my/66535/ http://irep.iium.edu.my/66535/7/66535%20n%20investigation%20of%20challenges%20in%20Enterprise%20Resource%20Planning.pdf http://irep.iium.edu.my/66535/8/66535%20n%20investigation%20of%20challenges%20in%20Enterprise%20Resource%20Planning%20SCOPUS.pdf

id	iium-66535
recordtype	eprints
spelling	iium-665352018-10-12T02:40:29Z http://irep.iium.edu.my/66535/ An investigation of challenges in Enterprise Resource Planning (ERP) implementation: the case of public sector in Malaysia Mohd Farid Fernandez, Dahlia Fernandez Zainol, Zaini Ahmad @ Abdul Mutalib, Hawa HF5601 Accounting. Bookkeeping The implementation of enterprise resource planning (ERP) system to surge the performance has induced various organizations towards its adoption. Even though the government may perhaps strive for enhancements from ERP adoption, however, the organizations may experience adverse effects. The aim of this study is to investigate the challenges in implementing the ERP system on public sector organizations. This study was conducted using questionnaires survey with 52 local authorities in Malaysia which have implemented the system. It is found that that the main challenge to implement ERP in public sector organization is due to the complexity of existing working structure (i.e. protocols, bureaucracy, etc.) in meeting ERP requirements. It is followed by the difficulties in adapting to the change brought by this system where its change the way people work, and lack of experience and appropriate skills in implementing this complex system. ExcelingTech Publisher 2018 Article PeerReviewed application/pdf en http://irep.iium.edu.my/66535/7/66535%20n%20investigation%20of%20challenges%20in%20Enterprise%20Resource%20Planning.pdf application/pdf en http://irep.iium.edu.my/66535/8/66535%20n%20investigation%20of%20challenges%20in%20Enterprise%20Resource%20Planning%20SCOPUS.pdf Mohd Farid Fernandez, Dahlia Fernandez and Zainol, Zaini and Ahmad @ Abdul Mutalib, Hawa (2018) An investigation of challenges in Enterprise Resource Planning (ERP) implementation: the case of public sector in Malaysia. International Journal of Supply Chain Management, 7 (3). pp. 113-117. ISSN 2050-7399 http://ojs.excelingtech.co.uk/index.php/IJSCM/article/view/2236/pdf
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English English
topic	HF5601 Accounting. Bookkeeping
spellingShingle	HF5601 Accounting. Bookkeeping Mohd Farid Fernandez, Dahlia Fernandez Zainol, Zaini Ahmad @ Abdul Mutalib, Hawa An investigation of challenges in Enterprise Resource Planning (ERP) implementation: the case of public sector in Malaysia
description	The implementation of enterprise resource planning (ERP) system to surge the performance has induced various organizations towards its adoption. Even though the government may perhaps strive for enhancements from ERP adoption, however, the organizations may experience adverse effects. The aim of this study is to investigate the challenges in implementing the ERP system on public sector organizations. This study was conducted using questionnaires survey with 52 local authorities in Malaysia which have implemented the system. It is found that that the main challenge to implement ERP in public sector organization is due to the complexity of existing working structure (i.e. protocols, bureaucracy, etc.) in meeting ERP requirements. It is followed by the difficulties in adapting to the change brought by this system where its change the way people work, and lack of experience and appropriate skills in implementing this complex system.
format	Article
author	Mohd Farid Fernandez, Dahlia Fernandez Zainol, Zaini Ahmad @ Abdul Mutalib, Hawa
author_facet	Mohd Farid Fernandez, Dahlia Fernandez Zainol, Zaini Ahmad @ Abdul Mutalib, Hawa
author_sort	Mohd Farid Fernandez, Dahlia Fernandez
title	An investigation of challenges in Enterprise Resource Planning (ERP) implementation: the case of public sector in Malaysia
title_short	An investigation of challenges in Enterprise Resource Planning (ERP) implementation: the case of public sector in Malaysia
title_full	An investigation of challenges in Enterprise Resource Planning (ERP) implementation: the case of public sector in Malaysia
title_fullStr	An investigation of challenges in Enterprise Resource Planning (ERP) implementation: the case of public sector in Malaysia
title_full_unstemmed	An investigation of challenges in Enterprise Resource Planning (ERP) implementation: the case of public sector in Malaysia
title_sort	investigation of challenges in enterprise resource planning (erp) implementation: the case of public sector in malaysia
publisher	ExcelingTech Publisher
publishDate	2018
url	http://irep.iium.edu.my/66535/ http://irep.iium.edu.my/66535/ http://irep.iium.edu.my/66535/7/66535%20n%20investigation%20of%20challenges%20in%20Enterprise%20Resource%20Planning.pdf http://irep.iium.edu.my/66535/8/66535%20n%20investigation%20of%20challenges%20in%20Enterprise%20Resource%20Planning%20SCOPUS.pdf
first_indexed	2023-09-18T21:34:28Z
last_indexed	2023-09-18T21:34:28Z
_version_	1777412728455954432

An investigation of challenges in Enterprise Resource Planning (ERP) implementation: the case of public sector in Malaysia

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