Imposing the duty of candour on Malaysian healthcare organisations: analysing the medico-legal consequences

The Duty of Candour requires healthcare providers to be open, honest and transparent with patients and their families when the treatment given results in an adverse outcome. Being open include the offering of explanation, apology and remedial actions. Although openness, transparency and candour are...

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Bibliographic Details
Main Authors: Saleh, Muhammad Ridhwan, Jahn Kassim, Puteri Nemie, Mohamed, Duryana, Abd. Manaf, Noor Hazilah
Format: Conference or Workshop Item
Language:English
English
Published: 2018
Subjects:
Online Access:http://irep.iium.edu.my/63958/
http://irep.iium.edu.my/63958/
http://irep.iium.edu.my/63958/4/Duty%20of%20Candour%20KK%20ICLAS7.pdf
http://irep.iium.edu.my/63958/11/63958_Imposing%20the%20Duty%20of%20Candour-tentative.pdf
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Summary:The Duty of Candour requires healthcare providers to be open, honest and transparent with patients and their families when the treatment given results in an adverse outcome. Being open include the offering of explanation, apology and remedial actions. Although openness, transparency and candour are positive attributes for all healthcare organisations striving towards enhancing patient safety and professional discipline, fear of litigation is the main barrier for the implementation of such duty within the organisation. Thus, in reaping the benefits of the duty of candour, it is imperative that the content of the duty is developed within a statutory regime. This will enable provisions relating to the scope of the duty, the triggering circumstances, relevant requirements, legal protection and implications are being clearly spelt out. The introduction of the statutory duty of candour by some jurisdictions has encouraged openness in the reporting of adverse events and has also effectively managed the aftermath of clinical accidents. Embracing a learning culture by reporting adverse incidents can allow lessons to be learnt quickly and consequently, patients can be protected from future harm. However, to meet the requirements of the statutory duty of candour, engagement at all levels within the health care organisations need to be present in areas involving disclosure, reporting, reviewing and learning. Nonetheless, the imposition of the statutory duty of candour on healthcare organisations, particularly, in Malaysia, will act as catalyst for them to improve their systems, enhance patient safety initiatives as well as secure the culture of openness within the organisation.