Consumer redress mechanisms in Malaysia: prospects and challenges
An efficient, inexpensive and informal redress machinery is indeed essential for attaining consumer protection. In this respect the ordinary court system in Malaysia is generally perceived to be unable to satisfy consumers’ needs. Thus the establishment of the Tribunal for Consumer Claims in 1999 an...
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| Format: | Article |
| Language: | English |
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International Islamic University Malaysia
2007
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| Online Access: | http://irep.iium.edu.my/6353/ http://irep.iium.edu.my/6353/ http://irep.iium.edu.my/6353/1/Consumer_redress.pdf |
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iium-6353 |
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eprints |
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iium-63532012-07-27T06:03:30Z http://irep.iium.edu.my/6353/ Consumer redress mechanisms in Malaysia: prospects and challenges Amin, Naemah K Law (General) KPG Malaysia An efficient, inexpensive and informal redress machinery is indeed essential for attaining consumer protection. In this respect the ordinary court system in Malaysia is generally perceived to be unable to satisfy consumers’ needs. Thus the establishment of the Tribunal for Consumer Claims in 1999 and the Tribunal for Homebuyer Claims in 2002 may be considered as two major landmarks in the development of consumer protection law in Malaysia. It is the aim of this paper to examine the current status of these two Tribunals, which shares many common features save for the jurisdiction. Although records show that the Tribunals have received tremendous response from consumers in Malaysia, there are yet many improvements to be made. In addition this paper examines the challenges faced by the Tribunals in the course of offering informal, faster and cheaper procedure to consumers. Some of these major challenges are enforcement of theTribunals judgement, accessibility, publicity and judicial review. International Islamic University Malaysia 2007 Article PeerReviewed application/pdf en http://irep.iium.edu.my/6353/1/Consumer_redress.pdf Amin, Naemah (2007) Consumer redress mechanisms in Malaysia: prospects and challenges. IIUM Law Journal, 15 (2). pp. 231-252. ISSN 0128-2530 http://rms.research.iium.edu.my/bookstore/Products/403-wwwgooglecom.aspx |
| repository_type |
Digital Repository |
| institution_category |
Local University |
| institution |
International Islamic University Malaysia |
| building |
IIUM Repository |
| collection |
Online Access |
| language |
English |
| topic |
K Law (General) KPG Malaysia |
| spellingShingle |
K Law (General) KPG Malaysia Amin, Naemah Consumer redress mechanisms in Malaysia: prospects and challenges |
| description |
An efficient, inexpensive and informal redress machinery is indeed essential for attaining consumer protection. In this respect the ordinary court system in Malaysia is generally perceived to be unable to satisfy consumers’ needs. Thus the establishment of the Tribunal for Consumer Claims in 1999 and the Tribunal for Homebuyer Claims in 2002 may be considered as two major landmarks in the development of consumer protection law in Malaysia. It is the aim of this paper to examine the current status of these two Tribunals, which shares many common features save for the jurisdiction. Although records show that the Tribunals have received tremendous response from consumers in Malaysia, there are yet many improvements to be made. In addition this paper examines the challenges faced by the Tribunals in the course of offering informal, faster and cheaper procedure to consumers. Some of these major challenges are enforcement of theTribunals judgement, accessibility, publicity and judicial review. |
| format |
Article |
| author |
Amin, Naemah |
| author_facet |
Amin, Naemah |
| author_sort |
Amin, Naemah |
| title |
Consumer redress mechanisms in Malaysia: prospects and challenges |
| title_short |
Consumer redress mechanisms in Malaysia: prospects and challenges |
| title_full |
Consumer redress mechanisms in Malaysia: prospects and challenges |
| title_fullStr |
Consumer redress mechanisms in Malaysia: prospects and challenges |
| title_full_unstemmed |
Consumer redress mechanisms in Malaysia: prospects and challenges |
| title_sort |
consumer redress mechanisms in malaysia: prospects and challenges |
| publisher |
International Islamic University Malaysia |
| publishDate |
2007 |
| url |
http://irep.iium.edu.my/6353/ http://irep.iium.edu.my/6353/ http://irep.iium.edu.my/6353/1/Consumer_redress.pdf |
| first_indexed |
2023-09-18T20:15:16Z |
| last_indexed |
2023-09-18T20:15:16Z |
| _version_ |
1777407745274675200 |