Soft total quality management and lean manufacturing initiatives: model development through structural equation modelling
Both soft total quality management (STQM) and lean manufacturing (LM) are philosophies for continuous improvement. Little is known about whether these can be integrated together or are in conflict. Furthermore, the nature of their integration together in the same enterprise is not clear. This pa...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English English |
| Published: |
Inderscience Enterprises Ltd.
2018
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/63504/ http://irep.iium.edu.my/63504/ http://irep.iium.edu.my/63504/ http://irep.iium.edu.my/63504/1/Amjad%20KHALILI%20%286%29.pdf http://irep.iium.edu.my/63504/7/63504_Soft%20total%20quality%20management%20and%20lean_scopus.pdf |
| Summary: | Both soft total quality management (STQM) and lean manufacturing
(LM) are philosophies for continuous improvement. Little is known about
whether these can be integrated together or are in conflict. Furthermore, the
nature of their integration together in the same enterprise is not clear. This
paper tries to eliminate gap in operations management (OM) literature
regarding the integration of these practices. To do this, it proposes a
comprehensive model to be implemented in the developing economy of
Malaysia, to investigate the linkages among elements of soft TQM and LM
tools in the measured manufacturing sectors. A structured questionnaire was
designed to validate the model and test the hypothesis. Structural equation
modelling (SEM) through analysis of moment structure (AMOS 22) is utilised
to empirically investigate the model based on primary data of 329 responses.
Results obtained implied that hypothesis is significant and supported. Thus,
both practices are complementary to each other. |
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