Employees’ attitude towards Islamic banking: Measurement development and validation

Purpose – Despite widespread acceptance and exponential growth of Islamic banking acrossmany countries, research indicates some critical issues that can potentially downturn this industry. Literature suggests that like other stakeholders such as customers, some employees too have ambivalent attitu...

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Main Authors:	Ali, Syed Ahmad, Hassan, Arif, Juhdi, Nurita, Razali, Siti Salwani
Format:	Article
Language:	English
Published:	Emerald 2018
Subjects:	HF5549 Personnel management
Online Access:	http://irep.iium.edu.my/62695/ http://irep.iium.edu.my/62695/ http://irep.iium.edu.my/62695/ http://irep.iium.edu.my/62695/1/International%20Journal%20of%20Ethics%20and%20Systems.pdf

id	iium-62695
recordtype	eprints
spelling	iium-626952018-12-27T11:14:27Z http://irep.iium.edu.my/62695/ Employees’ attitude towards Islamic banking: Measurement development and validation Ali, Syed Ahmad Hassan, Arif Juhdi, Nurita Razali, Siti Salwani HF5549 Personnel management Purpose – Despite widespread acceptance and exponential growth of Islamic banking acrossmany countries, research indicates some critical issues that can potentially downturn this industry. Literature suggests that like other stakeholders such as customers, some employees too have ambivalent attitude towards its concept and practices. This calls for an empirical assessment. As no such comprehensive instrument was available, this study aims to develop a scalemeasuring employees' attitude towards Islamic banking. Design/methodology/approach – This scale development process begins with literature review pertinent to employees’ perspective in Islamic banking, followed by a series of steps critical to achieve robustness and to ensure validity and reliability of the instrument. Research methods include a detailed set of qualitative interviews, content validation, pilot testing and exploratory factor analysis with subsequent confirmatory factor analysis. Findings – The final scale embodies five orthogonal dimensions: awareness of Islamic banking, usefulness of Islamic banking, perception of Shariah compliance, patronage towards Islamic banking and attractiveness towards Islamic banking. Research limitations/implications – This instrument may be used both by research scholars and practicing managers to measure employees’ attitude towards Islamic banking system and practices. It may also serve as a diagnostic tool to identify the areas of strength and weaknesses in the Islamic banking system as perceived by the employees themselves. Originality/value – An instrument to measure employees’ attitude towards Islamic banking system is much needed as no such comprehensive instrument is available to the best of authors’ knowledge. The study attempts to fulfil this need. Emerald 2018 Article PeerReviewed application/pdf en http://irep.iium.edu.my/62695/1/International%20Journal%20of%20Ethics%20and%20Systems.pdf Ali, Syed Ahmad and Hassan, Arif and Juhdi, Nurita and Razali, Siti Salwani (2018) Employees’ attitude towards Islamic banking: Measurement development and validation. International Journal of Ethics and Systems, 34 (1). pp. 78-100. ISSN 2514-9369 https://www.emeraldinsight.com/doi/abs/10.1108/IJOES-05-2017-0070 10.1108/IJOES-05-2017-0070
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	HF5549 Personnel management
spellingShingle	HF5549 Personnel management Ali, Syed Ahmad Hassan, Arif Juhdi, Nurita Razali, Siti Salwani Employees’ attitude towards Islamic banking: Measurement development and validation
description	Purpose – Despite widespread acceptance and exponential growth of Islamic banking acrossmany countries, research indicates some critical issues that can potentially downturn this industry. Literature suggests that like other stakeholders such as customers, some employees too have ambivalent attitude towards its concept and practices. This calls for an empirical assessment. As no such comprehensive instrument was available, this study aims to develop a scalemeasuring employees' attitude towards Islamic banking. Design/methodology/approach – This scale development process begins with literature review pertinent to employees’ perspective in Islamic banking, followed by a series of steps critical to achieve robustness and to ensure validity and reliability of the instrument. Research methods include a detailed set of qualitative interviews, content validation, pilot testing and exploratory factor analysis with subsequent confirmatory factor analysis. Findings – The final scale embodies five orthogonal dimensions: awareness of Islamic banking, usefulness of Islamic banking, perception of Shariah compliance, patronage towards Islamic banking and attractiveness towards Islamic banking. Research limitations/implications – This instrument may be used both by research scholars and practicing managers to measure employees’ attitude towards Islamic banking system and practices. It may also serve as a diagnostic tool to identify the areas of strength and weaknesses in the Islamic banking system as perceived by the employees themselves. Originality/value – An instrument to measure employees’ attitude towards Islamic banking system is much needed as no such comprehensive instrument is available to the best of authors’ knowledge. The study attempts to fulfil this need.
format	Article
author	Ali, Syed Ahmad Hassan, Arif Juhdi, Nurita Razali, Siti Salwani
author_facet	Ali, Syed Ahmad Hassan, Arif Juhdi, Nurita Razali, Siti Salwani
author_sort	Ali, Syed Ahmad
title	Employees’ attitude towards Islamic banking: Measurement development and validation
title_short	Employees’ attitude towards Islamic banking: Measurement development and validation
title_full	Employees’ attitude towards Islamic banking: Measurement development and validation
title_fullStr	Employees’ attitude towards Islamic banking: Measurement development and validation
title_full_unstemmed	Employees’ attitude towards Islamic banking: Measurement development and validation
title_sort	employees’ attitude towards islamic banking: measurement development and validation
publisher	Emerald
publishDate	2018
url	http://irep.iium.edu.my/62695/ http://irep.iium.edu.my/62695/ http://irep.iium.edu.my/62695/ http://irep.iium.edu.my/62695/1/International%20Journal%20of%20Ethics%20and%20Systems.pdf
first_indexed	2023-09-18T21:28:49Z
last_indexed	2023-09-18T21:28:49Z
_version_	1777412373066285056

Employees’ attitude towards Islamic banking: Measurement development and validation

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