Outsourcing justice and the emergence of consumer ombudsman regulatory framework in the United Kingdom
This study aims to examine the phenomenon of outsourcing access to justice in the consumer goods and service industry. It is argued that one of the primary functions of any government is the provision of access to and delivery of justice. However, in the consumer goods sector, regulatory reforms hav...
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| Language: | English |
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Ahmad Ibrahim Kulliyyah of Laws, International Islamic University Malaysia
2017
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| Online Access: | http://irep.iium.edu.my/62278/ http://irep.iium.edu.my/62278/ http://irep.iium.edu.my/62278/1/62278_Outsourcing%20justice%20and%20the%20emergence%20of%20consumer.pdf |
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iium-62278 |
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eprints |
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iium-622782018-06-26T00:52:10Z http://irep.iium.edu.my/62278/ Outsourcing justice and the emergence of consumer ombudsman regulatory framework in the United Kingdom Omoola Olalekan, Sodiq Mohamed, Nurah Sabahiah K Law (General) This study aims to examine the phenomenon of outsourcing access to justice in the consumer goods and service industry. It is argued that one of the primary functions of any government is the provision of access to and delivery of justice. However, in the consumer goods sector, regulatory reforms have enabled the government to outsource this function to private ADR service providers or consumer ombudsman. The paper adopts doctrinal methodology through the analysis of consumer ombudsman regulations and annual reports of private ADR entities in the United Kingdom. The study finds that outsourcing justice to consumer ADR entities through appropriate legal framework is capable industry. It is argued that one of the primary functions of any government is the provision of access to and delivery of justice. However, in the consumer goods sector, regulatory reforms have enabled the government to outsource this function to private ADR service providers or consumer ombudsman. The paper adopts doctrinal methodology through the analysis of consumer ombudsman regulations and annual reports of private ADR entities in the United Kingdom. The study finds that outsourcing justice to consumer ADR entities through appropriate Keyword: consumer, outsourcing, ombudsman ADR, United Kingdom Ahmad Ibrahim Kulliyyah of Laws, International Islamic University Malaysia Ali Mohamed, Ashgar Ali Hamid, Abdul Ghafur@Khin Maung Sein Abdul Hak, Nora Muhammad Laeba, Muhammad Laeba Negasi, Mohamed Ibrahim 2017-08-09 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/62278/1/62278_Outsourcing%20justice%20and%20the%20emergence%20of%20consumer.pdf Omoola Olalekan, Sodiq and Mohamed, Nurah Sabahiah (2017) Outsourcing justice and the emergence of consumer ombudsman regulatory framework in the United Kingdom. In: International Conference on Dispute Resolution 2017 - Modern Trends in Effective Dispute Resolution, 9th-10th August 2017, Kuala Lumpur, Malaysia. https://icdr2017.org/about/ |
| repository_type |
Digital Repository |
| institution_category |
Local University |
| institution |
International Islamic University Malaysia |
| building |
IIUM Repository |
| collection |
Online Access |
| language |
English |
| topic |
K Law (General) |
| spellingShingle |
K Law (General) Omoola Olalekan, Sodiq Mohamed, Nurah Sabahiah Outsourcing justice and the emergence of consumer ombudsman regulatory framework in the United Kingdom |
| description |
This study aims to examine the phenomenon of outsourcing access to justice in the consumer goods and service industry. It is argued that one of the primary functions of any government is the provision of access to and delivery of justice. However, in the consumer goods sector, regulatory reforms have enabled the government to outsource this function to private ADR service providers or consumer ombudsman. The paper adopts doctrinal methodology through the analysis of consumer ombudsman regulations and annual reports of private ADR entities in the United Kingdom. The study finds that outsourcing justice to consumer ADR entities through appropriate legal framework is capable industry. It is argued that one of the primary functions of any government is the provision of access to and delivery of justice. However, in the consumer goods sector, regulatory reforms have enabled the government to outsource this function to private ADR service providers or consumer ombudsman. The paper adopts doctrinal methodology through the analysis of consumer ombudsman regulations and annual reports of private ADR entities in the United Kingdom. The study finds that outsourcing justice to consumer ADR entities through appropriate
Keyword: consumer, outsourcing, ombudsman ADR, United Kingdom |
| author2 |
Ali Mohamed, Ashgar Ali |
| author_facet |
Ali Mohamed, Ashgar Ali Omoola Olalekan, Sodiq Mohamed, Nurah Sabahiah |
| format |
Conference or Workshop Item |
| author |
Omoola Olalekan, Sodiq Mohamed, Nurah Sabahiah |
| author_sort |
Omoola Olalekan, Sodiq |
| title |
Outsourcing justice and the emergence of consumer ombudsman regulatory framework in the United Kingdom |
| title_short |
Outsourcing justice and the emergence of consumer ombudsman regulatory framework in the United Kingdom |
| title_full |
Outsourcing justice and the emergence of consumer ombudsman regulatory framework in the United Kingdom |
| title_fullStr |
Outsourcing justice and the emergence of consumer ombudsman regulatory framework in the United Kingdom |
| title_full_unstemmed |
Outsourcing justice and the emergence of consumer ombudsman regulatory framework in the United Kingdom |
| title_sort |
outsourcing justice and the emergence of consumer ombudsman regulatory framework in the united kingdom |
| publisher |
Ahmad Ibrahim Kulliyyah of Laws, International Islamic University Malaysia |
| publishDate |
2017 |
| url |
http://irep.iium.edu.my/62278/ http://irep.iium.edu.my/62278/ http://irep.iium.edu.my/62278/1/62278_Outsourcing%20justice%20and%20the%20emergence%20of%20consumer.pdf |
| first_indexed |
2023-09-18T21:28:17Z |
| last_indexed |
2023-09-18T21:28:17Z |
| _version_ |
1777412339633487872 |