Assessing disparities in the urban-rural service: A case of public bus services in Peninsular Malaysia

An understanding of bus service disparities between urban and rural settlements is necessary to provide the best approach to improving and providing an efficient public transportation system in the country. An efficient public transportation system will contribute towards sustainable economic growth...

Full description

Bibliographic Details
Main Authors:	Ponrahono, Zakiah, Mohamed Osman, Mariana, Bachok, Syahriah, Ibrahim, Mansor
Format:	Book Chapter
Language:	English
Published:	Springer 2018
Subjects:	HE305 Urban transportation
Online Access:	http://irep.iium.edu.my/59979/ http://irep.iium.edu.my/59979/ http://irep.iium.edu.my/59979/ http://irep.iium.edu.my/59979/5/59979-Sustainable%20Future%20for%20Human%20Security%20Society%2C%20Cities%20and%20Governance-book.pdf

id	iium-59979
recordtype	eprints
spelling	iium-599792018-01-22T07:40:55Z http://irep.iium.edu.my/59979/ Assessing disparities in the urban-rural service: A case of public bus services in Peninsular Malaysia Ponrahono, Zakiah Mohamed Osman, Mariana Bachok, Syahriah Ibrahim, Mansor HE305 Urban transportation An understanding of bus service disparities between urban and rural settlements is necessary to provide the best approach to improving and providing an efficient public transportation system in the country. An efficient public transportation system will contribute towards sustainable economic growth and healthy social development of the district, which, in turn, will ensure human security in respect of the mobility of goods and services for today’s and future needs. However, limited studies that analyse the service gap and local demand for the public bus service in Peninsular Malaysia have been conducted. The improvement in bus service reliability depends on several parameters including the route coverage and schedule. This study presents an empirical analysis of the fixed-route hour level of service (LOS) for urban and rural bus services to understand the level of reliability and quality of the service provided. A field survey was conducted to collect the secondary data concerning the bus routes and schedules from the local bus operators. Through a sampling survey of bus lines in selected urban and rural settlements in Peninsular Malaysia, service reliability based on the fixed-route hour service is evaluated. A total of nine (9) bus companies with a total of 48 routes were selected to represent nine (9) bus terminals operating in Johor, Penang, Pahang and Perak. Johor represents the southern states, while Penang represents the northern states. For the east-coast states, Pahang is selected, while Perak represents a still developing state, which is yet to reach the advanced level of large conurbations. The distance of a bus route from the origin to the destination is also analysed. A standard service quality measure is referred to in determining the level of service (LOS) and for identifying the service disparities between urban and rural Springer 2018 Book Chapter PeerReviewed application/pdf en http://irep.iium.edu.my/59979/5/59979-Sustainable%20Future%20for%20Human%20Security%20Society%2C%20Cities%20and%20Governance-book.pdf Ponrahono, Zakiah and Mohamed Osman, Mariana and Bachok, Syahriah and Ibrahim, Mansor (2018) Assessing disparities in the urban-rural service: A case of public bus services in Peninsular Malaysia. In: Sustainable Future for Human Security Society, Cities and Governance. Springer, Singapore, pp. 189-201. ISBN 978-981-10-5432-7 http://www.springer.com/gp/book/9789811054327 10.1007/978-981-10-5434
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	HE305 Urban transportation
spellingShingle	HE305 Urban transportation Ponrahono, Zakiah Mohamed Osman, Mariana Bachok, Syahriah Ibrahim, Mansor Assessing disparities in the urban-rural service: A case of public bus services in Peninsular Malaysia
description	An understanding of bus service disparities between urban and rural settlements is necessary to provide the best approach to improving and providing an efficient public transportation system in the country. An efficient public transportation system will contribute towards sustainable economic growth and healthy social development of the district, which, in turn, will ensure human security in respect of the mobility of goods and services for today’s and future needs. However, limited studies that analyse the service gap and local demand for the public bus service in Peninsular Malaysia have been conducted. The improvement in bus service reliability depends on several parameters including the route coverage and schedule. This study presents an empirical analysis of the fixed-route hour level of service (LOS) for urban and rural bus services to understand the level of reliability and quality of the service provided. A field survey was conducted to collect the secondary data concerning the bus routes and schedules from the local bus operators. Through a sampling survey of bus lines in selected urban and rural settlements in Peninsular Malaysia, service reliability based on the fixed-route hour service is evaluated. A total of nine (9) bus companies with a total of 48 routes were selected to represent nine (9) bus terminals operating in Johor, Penang, Pahang and Perak. Johor represents the southern states, while Penang represents the northern states. For the east-coast states, Pahang is selected, while Perak represents a still developing state, which is yet to reach the advanced level of large conurbations. The distance of a bus route from the origin to the destination is also analysed. A standard service quality measure is referred to in determining the level of service (LOS) and for identifying the service disparities between urban and rural
format	Book Chapter
author	Ponrahono, Zakiah Mohamed Osman, Mariana Bachok, Syahriah Ibrahim, Mansor
author_facet	Ponrahono, Zakiah Mohamed Osman, Mariana Bachok, Syahriah Ibrahim, Mansor
author_sort	Ponrahono, Zakiah
title	Assessing disparities in the urban-rural service: A case of public bus services in Peninsular Malaysia
title_short	Assessing disparities in the urban-rural service: A case of public bus services in Peninsular Malaysia
title_full	Assessing disparities in the urban-rural service: A case of public bus services in Peninsular Malaysia
title_fullStr	Assessing disparities in the urban-rural service: A case of public bus services in Peninsular Malaysia
title_full_unstemmed	Assessing disparities in the urban-rural service: A case of public bus services in Peninsular Malaysia
title_sort	assessing disparities in the urban-rural service: a case of public bus services in peninsular malaysia
publisher	Springer
publishDate	2018
url	http://irep.iium.edu.my/59979/ http://irep.iium.edu.my/59979/ http://irep.iium.edu.my/59979/ http://irep.iium.edu.my/59979/5/59979-Sustainable%20Future%20for%20Human%20Security%20Society%2C%20Cities%20and%20Governance-book.pdf
first_indexed	2023-09-18T21:25:01Z
last_indexed	2023-09-18T21:25:01Z
_version_	1777412133309382656

Assessing disparities in the urban-rural service: A case of public bus services in Peninsular Malaysia

Similar Items