A study on the signage system in Melaka, the UNESCO heritage sites

Despite of the massive tourist visit to Melaka UNESCO sites, the sites had been one of the most visited place in Malaysia in 2015. Melaka, as one of the important UNESCO heritage sites in Malaysia with many public facilities particularly heritage buildings truly needs to consider effective signage...

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Bibliographic Details
Main Authors: Abdul Rahim, Noor Roziana, Abdul Rahman, Julaila, Abdul Razak, Rajabi
Format: Conference or Workshop Item
Language:English
Published: Kulliyyah of Architecture and Environmental Design, International Islamic University Malaysia 2017
Subjects:
Online Access:http://irep.iium.edu.my/58026/
http://irep.iium.edu.my/58026/
http://irep.iium.edu.my/58026/1/58026_A%20study%20on%20the%20signage%20system.pdf
Description
Summary:Despite of the massive tourist visit to Melaka UNESCO sites, the sites had been one of the most visited place in Malaysia in 2015. Melaka, as one of the important UNESCO heritage sites in Malaysia with many public facilities particularly heritage buildings truly needs to consider effective signage design application to make it easier for tourist way-finding. There has been a variety of research done about user experience and way-finding, but the studies have focused either on the effectiveness of signage design or user experience. However, there is very less study that explores the understanding in connection on tourist experience and signage in prominent areas. Therefore, the aim of this study was to explore the understanding in connection to tourist experience in UNESCO heritage sites by referring to the signage. The data was collected through the pilot survey and photo elicitation in the UNESCO sites of Melaka.The findings indicated that most of the signage in the heritage sites were not effective due to the unsuitable location and ineffective design of the signage. It is suggested that the signage should be sensitively located, scaled and detailed so as not to obscure ambiguous or distract the integrity of the historical objects.