Assessing organizational citizenship behaviour through constructing emotional intelligence
Purpose – The purpose of this paper is to identify the relationships of the dimensions of emotional intelligence (EI) with organizational citizenship behaviour (OCB). EI is the capacity to recognise and articulate emotions among the individuals and others in the workplace. Emotional capabilities can...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English English English |
| Published: |
Emerald Group Publishing Ltd.
2017
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/57269/ http://irep.iium.edu.my/57269/ http://irep.iium.edu.my/57269/ http://irep.iium.edu.my/57269/1/57269_Assessing%20organizational%20citizenship.pdf http://irep.iium.edu.my/57269/2/57269_Assessing%20organizational%20citizenship_SCOPUS.pdf http://irep.iium.edu.my/57269/3/57269_Assessing%20organizational%20citizenship_WOS.pdf |