The user satisfaction perspectives of the information system projects

It is inevitable that information system (IS) has been the essential role in the management and academic functions of the higher education institutions (HEIs) in developing countries, like Indonesia. In this country, despite the IS project developments have been performed since 1980s, but its perfor...

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Main Authors:	Subiyakto, A'ang, Ahlan, Abdul Rahman, Kartiwi, Mira, Jaya Putra, Syopiansyah, Durachman, Yusuf
Format:	Article
Language:	English English
Published:	Institute of Advanced Engineering and Science 2016
Subjects:	T Technology (General) T58.5 Information technology T58.6 Management information systems
Online Access:	http://irep.iium.edu.my/53917/ http://irep.iium.edu.my/53917/ http://irep.iium.edu.my/53917/ http://irep.iium.edu.my/53917/1/5811-4844-1-PB.pdf http://irep.iium.edu.my/53917/7/53917_The%20user%20satisfaction%20perspectives_SCOPUS.pdf

id	iium-53917
recordtype	eprints
spelling	iium-539172020-02-11T02:34:35Z http://irep.iium.edu.my/53917/ The user satisfaction perspectives of the information system projects Subiyakto, A'ang Ahlan, Abdul Rahman Kartiwi, Mira Jaya Putra, Syopiansyah Durachman, Yusuf T Technology (General) T58.5 Information technology T58.6 Management information systems It is inevitable that information system (IS) has been the essential role in the management and academic functions of the higher education institutions (HEIs) in developing countries, like Indonesia. In this country, despite the IS project developments have been performed since 1980s, but its performances tended still low. The efforts have been performed for responding this issue, but the studies have been remained in limited number. Accordingly, this study was carried out to know what factors that influence the satisfactions, in respect of its significant effects towards the project performances. The internal stakeholders were the population, which was sampled using the purpose random sampling. The 52 (87%) paper based data and the 61 (9%) online ones were then used in the data analysis stage with the partial least squares-structural equation modeling (PLS-SEM) method. The results revealed that, besides the system and service qualities directly affected the endogenous variable, the institutional contexts also indirectly influenced the variable. The study remained limitations, but its findings may theoretically and practically contributes towards the user satisfaction measurement, especially from the perspectives of the Islamic HEIs in Indonesia. Institute of Advanced Engineering and Science 2016-10 Article PeerReviewed application/pdf en http://irep.iium.edu.my/53917/1/5811-4844-1-PB.pdf application/pdf en http://irep.iium.edu.my/53917/7/53917_The%20user%20satisfaction%20perspectives_SCOPUS.pdf Subiyakto, A'ang and Ahlan, Abdul Rahman and Kartiwi, Mira and Jaya Putra, Syopiansyah and Durachman, Yusuf (2016) The user satisfaction perspectives of the information system projects. Indonesian Journal of Electrical Engineering and Computer Science, 4 (1). pp. 215-223. ISSN 2502-4752 http://www.iaesjournal.com/online/index.php/IJEECS/article/view/11971 10.11591/ijeecs.v4.i1.pp215-223
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English English
topic	T Technology (General) T58.5 Information technology T58.6 Management information systems
spellingShingle	T Technology (General) T58.5 Information technology T58.6 Management information systems Subiyakto, A'ang Ahlan, Abdul Rahman Kartiwi, Mira Jaya Putra, Syopiansyah Durachman, Yusuf The user satisfaction perspectives of the information system projects
description	It is inevitable that information system (IS) has been the essential role in the management and academic functions of the higher education institutions (HEIs) in developing countries, like Indonesia. In this country, despite the IS project developments have been performed since 1980s, but its performances tended still low. The efforts have been performed for responding this issue, but the studies have been remained in limited number. Accordingly, this study was carried out to know what factors that influence the satisfactions, in respect of its significant effects towards the project performances. The internal stakeholders were the population, which was sampled using the purpose random sampling. The 52 (87%) paper based data and the 61 (9%) online ones were then used in the data analysis stage with the partial least squares-structural equation modeling (PLS-SEM) method. The results revealed that, besides the system and service qualities directly affected the endogenous variable, the institutional contexts also indirectly influenced the variable. The study remained limitations, but its findings may theoretically and practically contributes towards the user satisfaction measurement, especially from the perspectives of the Islamic HEIs in Indonesia.
format	Article
author	Subiyakto, A'ang Ahlan, Abdul Rahman Kartiwi, Mira Jaya Putra, Syopiansyah Durachman, Yusuf
author_facet	Subiyakto, A'ang Ahlan, Abdul Rahman Kartiwi, Mira Jaya Putra, Syopiansyah Durachman, Yusuf
author_sort	Subiyakto, A'ang
title	The user satisfaction perspectives of the information system projects
title_short	The user satisfaction perspectives of the information system projects
title_full	The user satisfaction perspectives of the information system projects
title_fullStr	The user satisfaction perspectives of the information system projects
title_full_unstemmed	The user satisfaction perspectives of the information system projects
title_sort	user satisfaction perspectives of the information system projects
publisher	Institute of Advanced Engineering and Science
publishDate	2016
url	http://irep.iium.edu.my/53917/ http://irep.iium.edu.my/53917/ http://irep.iium.edu.my/53917/ http://irep.iium.edu.my/53917/1/5811-4844-1-PB.pdf http://irep.iium.edu.my/53917/7/53917_The%20user%20satisfaction%20perspectives_SCOPUS.pdf
first_indexed	2023-09-18T21:16:16Z
last_indexed	2023-09-18T21:16:16Z
_version_	1777411583163498496

The user satisfaction perspectives of the information system projects

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