Dispatcher experiences in handling telephone CPR
The risk of getting sudden cardiac arrest is unknown and unpredictable. Mostly, cardiac arrest incidence occurred in public places such as home, shopping mall. Telephone Cardiopulmonary Resuscitation (CPR) brings a new trend in emergency medical services. It has the tendencies in lowering the out...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Scholars Academic and Scientific Publisher
2016
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Subjects: | |
Online Access: | http://irep.iium.edu.my/53099/ http://irep.iium.edu.my/53099/ http://irep.iium.edu.my/53099/ http://irep.iium.edu.my/53099/1/SJAMS%20said%202%20published.pdf |
Summary: | The risk of getting sudden cardiac arrest is unknown and unpredictable. Mostly, cardiac arrest incidence
occurred in public places such as home, shopping mall. Telephone Cardiopulmonary Resuscitation (CPR) brings a new
trend in emergency medical services. It has the tendencies in lowering the out of hospital cardiac arrest mortality. The
immediate response of bystander by activating the emergency medical service (EMS) and conducting the CPR by
following instructions from the dispatcher may help with the survival of the victims. The aim of this study was to explore
the dispatcher experience in handling telephone CPR. A descriptive qualitative study design that involves interviewing
dispatchers who had experienced giving telephone cardiopulmonary resuscitation instruction to the bystander in the
EMCC Department of Hospital Tengku Ampuan Afzan (HTAA) Kuantan, Pahang was conducted. Participants were
chosen based on their expert knowledge of the dispatcher routines and experiences in handling telephone CPR using
purposive sampling method. The data were collected using a semi structure interviews conducted in Malay language. The
data were analysed by the researcher independently by using content analysis and then specific coding. The importance
of bystander dispatcher-assisted CPR had been proved through this study. Based on the dispatcher experiences in
handling telephone CPR, there is significant in early CPR. The mortality out of hospital cardiac arrest would reduce with the chain of survival linked. The dispatcher experience in handl ing telephone CPR showed that the importance ofbystander dispatcher-assisted CPR. The mortality rate out of hospital cardiac arrest victim will be reduced with bystander dispatcher-assisted CPR. |
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