Muslim friendly hospitality services: an overview of Muslim friendly hotel services concept in Malaysia

Muslim friendly hospitality services: an overview of Muslim friendly hotel services concept in Malaysia

Muslim friendly hospitality services (MFHS) in Malaysia has recorded a well progressive records and accolade in myriad achievements according the latest report, 2015 released by Thomson Reuters. Being one of the supply drivers for the travel industry, it is undoubted that this MFHS is significant to...

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Main Authors: Mohd Daud, Noor Najihah, Abas, Afridah
Format: Conference or Workshop Item
Language:English
Published: Kulliyyah of Languages and Management (KLM), International Islamic University Malaysia (IIUM) 2016
Subjects:
BP173.77 Islam and work
Online Access:http://irep.iium.edu.my/51670/
http://irep.iium.edu.my/51670/
http://irep.iium.edu.my/51670/1/51670_Muslim_friendly_hospitality.pdf
id iium-51670
recordtype eprints
spelling iium-516702017-01-13T08:44:43Z http://irep.iium.edu.my/51670/ Muslim friendly hospitality services: an overview of Muslim friendly hotel services concept in Malaysia Mohd Daud, Noor Najihah Abas, Afridah BP173.77 Islam and work Muslim friendly hospitality services (MFHS) in Malaysia has recorded a well progressive records and accolade in myriad achievements according the latest report, 2015 released by Thomson Reuters. Being one of the supply drivers for the travel industry, it is undoubted that this MFHS is significant to be examined in order to ensure its sustainability and most importantly to cater Muslim guest needs. The vibrancy of this development witnessing a variety of MFHS have been introduced and customized. However, it was discovered that, the concept and understanding on MFHS in Malaysia are still not clear and vague. In fact, the discussion in academic literature pertaining on the concept of MFHS is scanty. Therefore, this conceptual paper will be discussed on the existing concept of MFHS in Malaysia by delimiting into one of its sectors which is Muslim-friendly hotel industry by looking into their operational and facilities aspects in terms of its practices, complemented with managerial perspectives for its guidelines. This research will be conducted by using qualitative approach, using content analysis and observation. At the end of the discussion, this research will discuss and highlight on the practices of Muslim friendly hotel services according to the newly-established standards, known as Malaysian Standard, MS2610:2015 Muslim friendly Hospitality Services-Requirements. This guideline will become a main source of reference for the authority bodies, industry players as well as hoteliers in implementing this concept into their business. Hopefully in the future, this research will be beneficial to the researchers, academicians, industry players, as well as consumer as a whole. Kulliyyah of Languages and Management (KLM), International Islamic University Malaysia (IIUM) 2016 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/51670/1/51670_Muslim_friendly_hospitality.pdf Mohd Daud, Noor Najihah and Abas, Afridah (2016) Muslim friendly hospitality services: an overview of Muslim friendly hotel services concept in Malaysia. In: International Language and Tourism Conference 2016 (ILTC 2016), 21st-22nd Jan. 2016, Kuala Lumpur. http://www.iium.edu.my/sites/default/files/FRONT%20PAGE%20OF%20ILTC%202016%20&%20TABLE%20OF%20CONTENTS.pdf
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
topic BP173.77 Islam and work
spellingShingle BP173.77 Islam and work
Mohd Daud, Noor Najihah
Abas, Afridah
Muslim friendly hospitality services: an overview of Muslim friendly hotel services concept in Malaysia
description Muslim friendly hospitality services (MFHS) in Malaysia has recorded a well progressive records and accolade in myriad achievements according the latest report, 2015 released by Thomson Reuters. Being one of the supply drivers for the travel industry, it is undoubted that this MFHS is significant to be examined in order to ensure its sustainability and most importantly to cater Muslim guest needs. The vibrancy of this development witnessing a variety of MFHS have been introduced and customized. However, it was discovered that, the concept and understanding on MFHS in Malaysia are still not clear and vague. In fact, the discussion in academic literature pertaining on the concept of MFHS is scanty. Therefore, this conceptual paper will be discussed on the existing concept of MFHS in Malaysia by delimiting into one of its sectors which is Muslim-friendly hotel industry by looking into their operational and facilities aspects in terms of its practices, complemented with managerial perspectives for its guidelines. This research will be conducted by using qualitative approach, using content analysis and observation. At the end of the discussion, this research will discuss and highlight on the practices of Muslim friendly hotel services according to the newly-established standards, known as Malaysian Standard, MS2610:2015 Muslim friendly Hospitality Services-Requirements. This guideline will become a main source of reference for the authority bodies, industry players as well as hoteliers in implementing this concept into their business. Hopefully in the future, this research will be beneficial to the researchers, academicians, industry players, as well as consumer as a whole.
format Conference or Workshop Item
author Mohd Daud, Noor Najihah
Abas, Afridah
author_facet Mohd Daud, Noor Najihah
Abas, Afridah
author_sort Mohd Daud, Noor Najihah
title Muslim friendly hospitality services: an overview of Muslim friendly hotel services concept in Malaysia
title_short Muslim friendly hospitality services: an overview of Muslim friendly hotel services concept in Malaysia
title_full Muslim friendly hospitality services: an overview of Muslim friendly hotel services concept in Malaysia
title_fullStr Muslim friendly hospitality services: an overview of Muslim friendly hotel services concept in Malaysia
title_full_unstemmed Muslim friendly hospitality services: an overview of Muslim friendly hotel services concept in Malaysia
title_sort muslim friendly hospitality services: an overview of muslim friendly hotel services concept in malaysia
publisher Kulliyyah of Languages and Management (KLM), International Islamic University Malaysia (IIUM)
publishDate 2016
url http://irep.iium.edu.my/51670/
http://irep.iium.edu.my/51670/
http://irep.iium.edu.my/51670/1/51670_Muslim_friendly_hospitality.pdf
first_indexed 2023-09-18T21:13:11Z
last_indexed 2023-09-18T21:13:11Z
_version_ 1777411389540794368

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