Barriers and drivers of Human-Centered ICT design: the missing elements in Malaysia

Given the widely recognized importance of information and communication technology (ICT) for the successful government initiatives and business achievement; this study explored the perception of ICT-related officials and major stakeholder's group towards the barriers and drivers of human-center...

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Main Authors:	Hussein, Idyawati, Abu Seman, Esmadi Abu, Mahmud, Murni
Format:	Article
Language:	English
Published:	INTAN 2009
Subjects:	T Technology (General)
Online Access:	http://irep.iium.edu.my/5154/ http://irep.iium.edu.my/5154/ http://irep.iium.edu.my/5154/1/Barriers_and_Drivers.pdf

id	iium-5154
recordtype	eprints
spelling	iium-51542015-09-09T07:41:17Z http://irep.iium.edu.my/5154/ Barriers and drivers of Human-Centered ICT design: the missing elements in Malaysia Hussein, Idyawati Abu Seman, Esmadi Abu Mahmud, Murni T Technology (General) Given the widely recognized importance of information and communication technology (ICT) for the successful government initiatives and business achievement; this study explored the perception of ICT-related officials and major stakeholder's group towards the barriers and drivers of human-centered technology development. The findings found that although Malaysia has successfully implemented ICT, issues of Human Computer Interaction (HCI) have not been distinct as they should be; there is a lack of study on the usability of ICT/ multimedia applications and less emphasis on adoption of designing interactive systems to support people and for the people to enjoy. Findings of this study indicate that human-centered barriers are clustered around the existing traditional bureaucratic system. In fact, different challenges related to the traditional model of bureaucracy such as mindset, institutional and managerial processes are considered as heart of all other barriers which have building block human-centered design. Interestingly, incentives for modernising and reinventing the government by using ICT with the intention of building citizen-centric, transparent and accountable and efficient government are placed at the core of driving forces for moving towards human-centered activities. INTAN 2009-07 Article PeerReviewed application/pdf en http://irep.iium.edu.my/5154/1/Barriers_and_Drivers.pdf Hussein, Idyawati and Abu Seman, Esmadi Abu and Mahmud, Murni (2009) Barriers and drivers of Human-Centered ICT design: the missing elements in Malaysia. Public Sector ICT Management Review (PSIMR), 3 (2). pp. 12-18. http://http://apps.intan.my/psimr/index.php
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	T Technology (General)
spellingShingle	T Technology (General) Hussein, Idyawati Abu Seman, Esmadi Abu Mahmud, Murni Barriers and drivers of Human-Centered ICT design: the missing elements in Malaysia
description	Given the widely recognized importance of information and communication technology (ICT) for the successful government initiatives and business achievement; this study explored the perception of ICT-related officials and major stakeholder's group towards the barriers and drivers of human-centered technology development. The findings found that although Malaysia has successfully implemented ICT, issues of Human Computer Interaction (HCI) have not been distinct as they should be; there is a lack of study on the usability of ICT/ multimedia applications and less emphasis on adoption of designing interactive systems to support people and for the people to enjoy. Findings of this study indicate that human-centered barriers are clustered around the existing traditional bureaucratic system. In fact, different challenges related to the traditional model of bureaucracy such as mindset, institutional and managerial processes are considered as heart of all other barriers which have building block human-centered design. Interestingly, incentives for modernising and reinventing the government by using ICT with the intention of building citizen-centric, transparent and accountable and efficient government are placed at the core of driving forces for moving towards human-centered activities.
format	Article
author	Hussein, Idyawati Abu Seman, Esmadi Abu Mahmud, Murni
author_facet	Hussein, Idyawati Abu Seman, Esmadi Abu Mahmud, Murni
author_sort	Hussein, Idyawati
title	Barriers and drivers of Human-Centered ICT design: the missing elements in Malaysia
title_short	Barriers and drivers of Human-Centered ICT design: the missing elements in Malaysia
title_full	Barriers and drivers of Human-Centered ICT design: the missing elements in Malaysia
title_fullStr	Barriers and drivers of Human-Centered ICT design: the missing elements in Malaysia
title_full_unstemmed	Barriers and drivers of Human-Centered ICT design: the missing elements in Malaysia
title_sort	barriers and drivers of human-centered ict design: the missing elements in malaysia
publisher	INTAN
publishDate	2009
url	http://irep.iium.edu.my/5154/ http://irep.iium.edu.my/5154/ http://irep.iium.edu.my/5154/1/Barriers_and_Drivers.pdf
first_indexed	2023-09-18T20:13:37Z
last_indexed	2023-09-18T20:13:37Z
_version_	1777407641877741568

Barriers and drivers of Human-Centered ICT design: the missing elements in Malaysia

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