Evaluating heuristic for EG portal design model

The effective use of an E-Government (EG) Portal depends on the ability of people to utilize electronic services. One of the main challenges in developing the EG Portal is selecting usability design guidelines that addressed the overall EG functions. Most government agencies tend to design their por...

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Main Authors:	Mahmud, Murni, Che Hussin, Ab Razak, Othman, Noor Khairunnisa, Mohamed Dahlan, Halina
Format:	Conference or Workshop Item
Language:	English
Published:	2010
Subjects:	T58.5 Information technology
Online Access:	http://irep.iium.edu.my/4585/ http://irep.iium.edu.my/4585/ http://irep.iium.edu.my/4585/1/Murni_Mahmud_-_Evaluating_Heuristic.pdf

id	iium-4585
recordtype	eprints
spelling	iium-45852012-09-06T05:43:55Z http://irep.iium.edu.my/4585/ Evaluating heuristic for EG portal design model Mahmud, Murni Che Hussin, Ab Razak Othman, Noor Khairunnisa Mohamed Dahlan, Halina T58.5 Information technology The effective use of an E-Government (EG) Portal depends on the ability of people to utilize electronic services. One of the main challenges in developing the EG Portal is selecting usability design guidelines that addressed the overall EG functions. Most government agencies tend to design their portal based on existing guidelines that are not directly related to the EG context. In this study, the basic functions and characteristics of the EG Portal were analyzed. The concept of usability, the design guidelines, and the heuristic were reviewed. A set of questionnaires was distributed to users to access its accuracy of the proposed heuristic for design model of EG Portal. The result indicates that the heuristic in the design model could reduce the usability problems in the portal. 2010-06-15 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/4585/1/Murni_Mahmud_-_Evaluating_Heuristic.pdf Mahmud, Murni and Che Hussin, Ab Razak and Othman, Noor Khairunnisa and Mohamed Dahlan, Halina (2010) Evaluating heuristic for EG portal design model. In: 2010 International Information Technology Symposium (ITSim), 15-17 June 2010, KLCC. http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=5561467&tag=1
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	T58.5 Information technology
spellingShingle	T58.5 Information technology Mahmud, Murni Che Hussin, Ab Razak Othman, Noor Khairunnisa Mohamed Dahlan, Halina Evaluating heuristic for EG portal design model
description	The effective use of an E-Government (EG) Portal depends on the ability of people to utilize electronic services. One of the main challenges in developing the EG Portal is selecting usability design guidelines that addressed the overall EG functions. Most government agencies tend to design their portal based on existing guidelines that are not directly related to the EG context. In this study, the basic functions and characteristics of the EG Portal were analyzed. The concept of usability, the design guidelines, and the heuristic were reviewed. A set of questionnaires was distributed to users to access its accuracy of the proposed heuristic for design model of EG Portal. The result indicates that the heuristic in the design model could reduce the usability problems in the portal.
format	Conference or Workshop Item
author	Mahmud, Murni Che Hussin, Ab Razak Othman, Noor Khairunnisa Mohamed Dahlan, Halina
author_facet	Mahmud, Murni Che Hussin, Ab Razak Othman, Noor Khairunnisa Mohamed Dahlan, Halina
author_sort	Mahmud, Murni
title	Evaluating heuristic for EG portal design model
title_short	Evaluating heuristic for EG portal design model
title_full	Evaluating heuristic for EG portal design model
title_fullStr	Evaluating heuristic for EG portal design model
title_full_unstemmed	Evaluating heuristic for EG portal design model
title_sort	evaluating heuristic for eg portal design model
publishDate	2010
url	http://irep.iium.edu.my/4585/ http://irep.iium.edu.my/4585/ http://irep.iium.edu.my/4585/1/Murni_Mahmud_-_Evaluating_Heuristic.pdf
first_indexed	2023-09-18T20:12:51Z
last_indexed	2023-09-18T20:12:51Z
_version_	1777407593261563904

Evaluating heuristic for EG portal design model

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