A cultural approach of embedding KPIs into organisational practices
Abstract Purpose – The purpose of this paper is to discuss the ways in which organisations embedding key performance indicators (KPIs) as part of their organisational activities. Specifically this paper shows the role of cultural change programme in enabling the implementation of KPIs in the contex...
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| Format: | Article |
| Language: | English English English |
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Emerald Group Publishing Limited
2015
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| Online Access: | http://irep.iium.edu.my/44794/ http://irep.iium.edu.my/44794/ http://irep.iium.edu.my/44794/1/IJPPM-08-2014-0127.pdf http://irep.iium.edu.my/44794/4/44794_A%20cultural%20approach%20of%20embedding%20KPIs_Scopus.pdf http://irep.iium.edu.my/44794/5/44794_A%20cultural%20approach%20of%20embedding%20KPIs_WOS.pdf |