Comparing user acceptance factors between research software and medical software using AHP and Fuzzy AHP
This paper presents a comparison of factors which influence user acceptance of two different types of software. These are research related software and medically related software. Evaluation of user acceptance is crucial because success or failure of any technology depends on the acceptance by...
| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Language: | English English |
| Published: |
2011
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/44355/ http://irep.iium.edu.my/44355/1/ukci2011_submission_26.pdf http://irep.iium.edu.my/44355/2/Programme_Details_-_UKCI_2011.pdf |
| Summary: | This paper presents a comparison of factors which
influence user acceptance of two different types of software.
These are research related software and medically related
software. Evaluation of user acceptance is crucial because
success or failure of any technology depends on the acceptance
by the users of the technology. The case studies are conducted
to identify if there exist variations in the user acceptance of
the software technology factors. In order to assign weights
between the factor so that factors can be ranked according
to these weights, two multi-criteria decision analysis methods,
AHP and Fuzzy AHP, are used. The results demonstrate that
for research related software, performance expectancy is the
most influential factor of user acceptance. On the other hand,
for medical related software, information quality is the most
influential factor. We conclude that different types of software
technology have different factors that influence user acceptance. |
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