Medical tourism service quality: finally some empirical findings
The purpose of this paper is to examine service quality, perceived value, overall satisfaction and future intention among medical tourists who seek treatment in Malaysian private hospitals. Self-administered questionnaire was main method of data collection. Respondents comprised foreign patients who...
Main Authors: | Abd. Manaf, Noor Hazilah, Hussin, Husnayati, Jahn Kassim, Puteri Nemie, Alavi, Rokiah, Dahari, Zainurin |
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Format: | Article |
Language: | English English English English |
Published: |
Taylor and Francis (Routledge)
2015
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Subjects: | |
Online Access: | http://irep.iium.edu.my/42844/ http://irep.iium.edu.my/42844/ http://irep.iium.edu.my/42844/ http://irep.iium.edu.my/42844/1/MEDICAL_TOURISM_SERVICE_QUALITY-FINALLY_SOME_EMPIRCAL_FINDINGS.pdf http://irep.iium.edu.my/42844/4/42844_Medical_tourism_service_quality.pdf http://irep.iium.edu.my/42844/5/42844_Medical_tourism_service_quality_WOS.pdf http://irep.iium.edu.my/42844/6/42844_Medical_tourism_service_quality_SCOPUS.pdf |
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