Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions

The issue of quality education in higher learning institutions is timely and crucial due to the government’s aspiration to turn Malaysia into a centre of educational excellence in the Asian region. Quality education acts as an indicator of the institution’s ability to provide tertiary education to...

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Main Authors:	Islam, Rafikul, Anis, Azilah, Abdullah, Nur Anisah
Format:	Article
Language:	English
Published:	The Creative Decisions Foundation 2015
Subjects:	LB Theory and practice of education LB2300 Higher Education
Online Access:	http://irep.iium.edu.my/42749/ http://irep.iium.edu.my/42749/ http://irep.iium.edu.my/42749/1/Islam_Anis_Abdullah_CSFs_of_HE.pdf

id	iium-42749
recordtype	eprints
spelling	iium-427492017-11-24T01:16:59Z http://irep.iium.edu.my/42749/ Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions Islam, Rafikul Anis, Azilah Abdullah, Nur Anisah LB Theory and practice of education LB2300 Higher Education The issue of quality education in higher learning institutions is timely and crucial due to the government’s aspiration to turn Malaysia into a centre of educational excellence in the Asian region. Quality education acts as an indicator of the institution’s ability to provide tertiary education to the society as well as an instrument for the nation’s economic growth. To date, numerous studies have been conducted to measure the quality of education in higher learning institutions in Malaysia. However, the task of identifying the challenges faced by these institutions in providing quality education and the critical success factors to address the challenges has largely been ignored by previous researchers. It is within this overall context that the study employs the Analytic Hierarchy Process, with the aim of identifying and ranking the challenges and also their critical success factors. Data was collected from the stakeholders of Malaysian private HLIs via semi structured interviews and a questionnaire survey. Results indicate that ‘Establishing financial capabilities for the institution’s self-sustainability’, ‘Complying with the rules and regulations of regulatory agencies and relevant professional bodies’ and ‘Providing facilities to ensure the delivery of quality education’ are the challenges that need to be carefully managed by the management of these Malaysian private HLIs. Critical success factors that act as practical solutions to address each challenge were also identified and ranked in this study. The Creative Decisions Foundation 2015 Article PeerReviewed application/pdf en http://irep.iium.edu.my/42749/1/Islam_Anis_Abdullah_CSFs_of_HE.pdf Islam, Rafikul and Anis, Azilah and Abdullah, Nur Anisah (2015) Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions. International Journal of the Analytic Hierarchy Process, 7 (1). pp. 83-103. ISSN 1936-6744 http://www.ijahp.org
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	LB Theory and practice of education LB2300 Higher Education
spellingShingle	LB Theory and practice of education LB2300 Higher Education Islam, Rafikul Anis, Azilah Abdullah, Nur Anisah Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions
description	The issue of quality education in higher learning institutions is timely and crucial due to the government’s aspiration to turn Malaysia into a centre of educational excellence in the Asian region. Quality education acts as an indicator of the institution’s ability to provide tertiary education to the society as well as an instrument for the nation’s economic growth. To date, numerous studies have been conducted to measure the quality of education in higher learning institutions in Malaysia. However, the task of identifying the challenges faced by these institutions in providing quality education and the critical success factors to address the challenges has largely been ignored by previous researchers. It is within this overall context that the study employs the Analytic Hierarchy Process, with the aim of identifying and ranking the challenges and also their critical success factors. Data was collected from the stakeholders of Malaysian private HLIs via semi structured interviews and a questionnaire survey. Results indicate that ‘Establishing financial capabilities for the institution’s self-sustainability’, ‘Complying with the rules and regulations of regulatory agencies and relevant professional bodies’ and ‘Providing facilities to ensure the delivery of quality education’ are the challenges that need to be carefully managed by the management of these Malaysian private HLIs. Critical success factors that act as practical solutions to address each challenge were also identified and ranked in this study.
format	Article
author	Islam, Rafikul Anis, Azilah Abdullah, Nur Anisah
author_facet	Islam, Rafikul Anis, Azilah Abdullah, Nur Anisah
author_sort	Islam, Rafikul
title	Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions
title_short	Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions
title_full	Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions
title_fullStr	Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions
title_full_unstemmed	Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions
title_sort	critical success factors of the challenges in providing quality education: a study on malaysian private higher learning institutions
publisher	The Creative Decisions Foundation
publishDate	2015
url	http://irep.iium.edu.my/42749/ http://irep.iium.edu.my/42749/ http://irep.iium.edu.my/42749/1/Islam_Anis_Abdullah_CSFs_of_HE.pdf
first_indexed	2023-09-18T21:00:56Z
last_indexed	2023-09-18T21:00:56Z
_version_	1777410618177880064

Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions

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