Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place

Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place

This research aim to examine the relationship between perceived service qualities and residents’ satisfaction when hygienic facilities play as a mediating role. A questionnaire-based survey was carried out with residents from the major residential areas of Dhaka city. This research applied four...

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Bibliographic Details
Main Author: Rahman, Muhammad Sabbir
Format: Article
Language:English
Published: Sryhwa Publication 2014
Subjects:
HF Commerce
HF5001 Business. Business Administration
HF5410 Marketing. Distribution of products
Online Access:http://irep.iium.edu.my/39480/
http://irep.iium.edu.my/39480/
http://irep.iium.edu.my/39480/1/6.pdf
id iium-39480
recordtype eprints
spelling iium-394802018-06-11T03:34:40Z http://irep.iium.edu.my/39480/ Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place Rahman, Muhammad Sabbir HF Commerce HF5001 Business. Business Administration HF5410 Marketing. Distribution of products This research aim to examine the relationship between perceived service qualities and residents’ satisfaction when hygienic facilities play as a mediating role. A questionnaire-based survey was carried out with residents from the major residential areas of Dhaka city. This research applied four stages of statistical analyses such as descriptive analysis, exploratory factor analysis (EFA), confirmatory factor analysis (CFA) and structural equation modelling (SEM). The findings revealed that there is a strong relationship between services provided by the private companies towards resident’s satisfaction when hygienic facilities play as a mediating role Sryhwa Publication 2014-11 Article PeerReviewed application/pdf en http://irep.iium.edu.my/39480/1/6.pdf Rahman, Muhammad Sabbir (2014) Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place. International Journal of Research in Business Studies and Management , 1 (1). pp. 47-51. http://www.ijrbsm.org/v1-i1.php
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
topic HF Commerce
HF5001 Business. Business Administration
HF5410 Marketing. Distribution of products
spellingShingle HF Commerce
HF5001 Business. Business Administration
HF5410 Marketing. Distribution of products
Rahman, Muhammad Sabbir
Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place
description This research aim to examine the relationship between perceived service qualities and residents’ satisfaction when hygienic facilities play as a mediating role. A questionnaire-based survey was carried out with residents from the major residential areas of Dhaka city. This research applied four stages of statistical analyses such as descriptive analysis, exploratory factor analysis (EFA), confirmatory factor analysis (CFA) and structural equation modelling (SEM). The findings revealed that there is a strong relationship between services provided by the private companies towards resident’s satisfaction when hygienic facilities play as a mediating role
format Article
author Rahman, Muhammad Sabbir
author_facet Rahman, Muhammad Sabbir
author_sort Rahman, Muhammad Sabbir
title Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place
title_short Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place
title_full Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place
title_fullStr Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place
title_full_unstemmed Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place
title_sort exploring the relationship between residents’ perceived service quality and satisfaction on their current living place
publisher Sryhwa Publication
publishDate 2014
url http://irep.iium.edu.my/39480/
http://irep.iium.edu.my/39480/
http://irep.iium.edu.my/39480/1/6.pdf
first_indexed 2023-09-18T20:56:43Z
last_indexed 2023-09-18T20:56:43Z
_version_ 1777410353659904000

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