Islamic banking in Malaysia: a study of attitudinal differences of Malaysian customers

This research emphasizes attitudinal difference of Malaysian customers about Islamic banking services. The banking service providers can gain excellent benefit from Islamic banking practices upon identification of these differences. A structured questionnaire was constructed to collect the necess...

Full description

Bibliographic Details
Main Author:	Haque, A. K. M. Ahasanul
Format:	Article
Language:	English
Published:	EuroJournals, Inc. 2010
Subjects:	HG Finance
Online Access:	http://irep.iium.edu.my/3867/ http://irep.iium.edu.my/3867/ http://irep.iium.edu.my/3867/ http://irep.iium.edu.my/3867/1/ejefas_18_01_%28Islamic_Bank%29.pdf

id	iium-3867
recordtype	eprints
spelling	iium-38672012-08-30T16:25:19Z http://irep.iium.edu.my/3867/ Islamic banking in Malaysia: a study of attitudinal differences of Malaysian customers Haque, A. K. M. Ahasanul HG Finance This research emphasizes attitudinal difference of Malaysian customers about Islamic banking services. The banking service providers can gain excellent benefit from Islamic banking practices upon identification of these differences. A structured questionnaire was constructed to collect the necessary data to answer the research questions as being framed on related affective factors of attitudinal differences of consumers’ in Malaysia. In this research we have employed independent sample ‘t’ test and ANOVA to test the hypotheses. Results showed that Malaysian consumers have positive attitude toward Islamic banking. Results of ‘t’ test showed significant attitudinal differences between males and females. In addition, the results of ANOVA showed significant attitudinal difference existed only between Malay and Chinese and between Chinese and Indian, while the overall attitudes of all three races were positive toward Islamic banking. One potential limitation of this study was the size and composition of the group which participated in the study. Therefore, a generalization about the entire population of Malaysian banking customers of banking sector is inappropriate. In addition, this research could not incorporate all levels of diverse attributes of Islamic banking that might influence customers’ behavior. The results of this study can facilitate the Islamic banking service providers to introduce new, innovative service offerings based on attitudinal differences and of course, in accordance with Islamic rules and regulation. EuroJournals, Inc. 2010 Article PeerReviewed application/pdf en cc_by_nc http://irep.iium.edu.my/3867/1/ejefas_18_01_%28Islamic_Bank%29.pdf Haque, A. K. M. Ahasanul (2010) Islamic banking in Malaysia: a study of attitudinal differences of Malaysian customers. European Journal of Economics, Finance and Administrative Sciences, 18. pp. 7-18. ISSN 1450-2275 (O), 1450-2887 (P) http://www.eurojournals.com/EJEFA.htm http://www.eurojournals.com/ejefas_18_01.pdf
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	HG Finance
spellingShingle	HG Finance Haque, A. K. M. Ahasanul Islamic banking in Malaysia: a study of attitudinal differences of Malaysian customers
description	This research emphasizes attitudinal difference of Malaysian customers about Islamic banking services. The banking service providers can gain excellent benefit from Islamic banking practices upon identification of these differences. A structured questionnaire was constructed to collect the necessary data to answer the research questions as being framed on related affective factors of attitudinal differences of consumers’ in Malaysia. In this research we have employed independent sample ‘t’ test and ANOVA to test the hypotheses. Results showed that Malaysian consumers have positive attitude toward Islamic banking. Results of ‘t’ test showed significant attitudinal differences between males and females. In addition, the results of ANOVA showed significant attitudinal difference existed only between Malay and Chinese and between Chinese and Indian, while the overall attitudes of all three races were positive toward Islamic banking. One potential limitation of this study was the size and composition of the group which participated in the study. Therefore, a generalization about the entire population of Malaysian banking customers of banking sector is inappropriate. In addition, this research could not incorporate all levels of diverse attributes of Islamic banking that might influence customers’ behavior. The results of this study can facilitate the Islamic banking service providers to introduce new, innovative service offerings based on attitudinal differences and of course, in accordance with Islamic rules and regulation.
format	Article
author	Haque, A. K. M. Ahasanul
author_facet	Haque, A. K. M. Ahasanul
author_sort	Haque, A. K. M. Ahasanul
title	Islamic banking in Malaysia: a study of attitudinal differences of Malaysian customers
title_short	Islamic banking in Malaysia: a study of attitudinal differences of Malaysian customers
title_full	Islamic banking in Malaysia: a study of attitudinal differences of Malaysian customers
title_fullStr	Islamic banking in Malaysia: a study of attitudinal differences of Malaysian customers
title_full_unstemmed	Islamic banking in Malaysia: a study of attitudinal differences of Malaysian customers
title_sort	islamic banking in malaysia: a study of attitudinal differences of malaysian customers
publisher	EuroJournals, Inc.
publishDate	2010
url	http://irep.iium.edu.my/3867/ http://irep.iium.edu.my/3867/ http://irep.iium.edu.my/3867/ http://irep.iium.edu.my/3867/1/ejefas_18_01_%28Islamic_Bank%29.pdf
first_indexed	2023-09-18T20:11:51Z
last_indexed	2023-09-18T20:11:51Z
_version_	1777407530291429376

Islamic banking in Malaysia: a study of attitudinal differences of Malaysian customers

Similar Items