Knowledge management strategies as a competitive advantage for delivering professional e-government services

Knowledge management strategies as a competitive advantage for delivering professional e-government services

Nowadays, organizations emphasize on practicing knowledge management to achieve higher level of efficiencies across delivering professional services, improving accountability, making informed decisions, enhancing partnerships, capturing the knowledge of an ageing workforce and improving overall perf...

Full description

Bibliographic Details
Main Authors: Sabaghpour Azarian, Mahdieh, , Azarian, Nasiruzzaman, Md., Huq, Md. Najibul, Ibrahim, Jamaludin
Format: Article
Language:English
Published: International Foundation for Research and Development (IFDR) 2013
Subjects:
T55.4 Industrial engineering.Management engineering.
Online Access:http://irep.iium.edu.my/38647/
http://irep.iium.edu.my/38647/
http://irep.iium.edu.my/38647/1/Knowledge_Management_Strategies_as_a_Competitive_Advantage_for_Delivering_Professional_E-Government_Services.pdf
id iium-38647
recordtype eprints
spelling iium-386472014-10-09T03:36:25Z http://irep.iium.edu.my/38647/ Knowledge management strategies as a competitive advantage for delivering professional e-government services Sabaghpour Azarian, Mahdieh , Azarian Nasiruzzaman, Md. Huq, Md. Najibul Ibrahim, Jamaludin T55.4 Industrial engineering.Management engineering. Nowadays, organizations emphasize on practicing knowledge management to achieve higher level of efficiencies across delivering professional services, improving accountability, making informed decisions, enhancing partnerships, capturing the knowledge of an ageing workforce and improving overall performance. This paper investigates on a number of new generation Knowledge Management strategies to improve professional e-government service deliveries, which drives competitive advantage of successful horizontal and vertical interaction. Moreover, transformation of e-government to m-government (m-government platform) and social media analysis, knowledge sharing and personalization are four main KM strategies those specifically are targeted to attract youth generation to effectively use online governmental services, thus a proposed framework through this paper illustrates how successful integration of KM strategies and professional e-government services drive competitive advantage. International Foundation for Research and Development (IFDR) 2013-05 Article PeerReviewed application/pdf en http://irep.iium.edu.my/38647/1/Knowledge_Management_Strategies_as_a_Competitive_Advantage_for_Delivering_Professional_E-Government_Services.pdf Sabaghpour Azarian, Mahdieh and , Azarian and Nasiruzzaman, Md. and Huq, Md. Najibul and Ibrahim, Jamaludin (2013) Knowledge management strategies as a competitive advantage for delivering professional e-government services. Journal of Education and Vocational Research, 4 (5). pp. 134-138. ISSN 2221-2590 http://www.ifrnd.org/ResearchPapers.aspx?VolumeID=44
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
topic T55.4 Industrial engineering.Management engineering.
spellingShingle T55.4 Industrial engineering.Management engineering.
Sabaghpour Azarian, Mahdieh
, Azarian
Nasiruzzaman, Md.
Huq, Md. Najibul
Ibrahim, Jamaludin
Knowledge management strategies as a competitive advantage for delivering professional e-government services
description Nowadays, organizations emphasize on practicing knowledge management to achieve higher level of efficiencies across delivering professional services, improving accountability, making informed decisions, enhancing partnerships, capturing the knowledge of an ageing workforce and improving overall performance. This paper investigates on a number of new generation Knowledge Management strategies to improve professional e-government service deliveries, which drives competitive advantage of successful horizontal and vertical interaction. Moreover, transformation of e-government to m-government (m-government platform) and social media analysis, knowledge sharing and personalization are four main KM strategies those specifically are targeted to attract youth generation to effectively use online governmental services, thus a proposed framework through this paper illustrates how successful integration of KM strategies and professional e-government services drive competitive advantage.
format Article
author Sabaghpour Azarian, Mahdieh
, Azarian
Nasiruzzaman, Md.
Huq, Md. Najibul
Ibrahim, Jamaludin
author_facet Sabaghpour Azarian, Mahdieh
, Azarian
Nasiruzzaman, Md.
Huq, Md. Najibul
Ibrahim, Jamaludin
author_sort Sabaghpour Azarian, Mahdieh
title Knowledge management strategies as a competitive advantage for delivering professional e-government services
title_short Knowledge management strategies as a competitive advantage for delivering professional e-government services
title_full Knowledge management strategies as a competitive advantage for delivering professional e-government services
title_fullStr Knowledge management strategies as a competitive advantage for delivering professional e-government services
title_full_unstemmed Knowledge management strategies as a competitive advantage for delivering professional e-government services
title_sort knowledge management strategies as a competitive advantage for delivering professional e-government services
publisher International Foundation for Research and Development (IFDR)
publishDate 2013
url http://irep.iium.edu.my/38647/
http://irep.iium.edu.my/38647/
http://irep.iium.edu.my/38647/1/Knowledge_Management_Strategies_as_a_Competitive_Advantage_for_Delivering_Professional_E-Government_Services.pdf
first_indexed 2023-09-18T20:55:31Z
last_indexed 2023-09-18T20:55:31Z
_version_ 1777410277967396864

Similar Items