Usability evaluation of hospital websites in Nigeria: what affects end users’ preferences?

Hospital providers need to deliver satisfactory services in a specialized field which involves a great number of stakeholders with different concerns, needs and requirements. Some hospitals’ policies have been focused on providing health and medical services to the public. Less attention has been g...

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Main Authors:	O. Raji, Shakirat, Mahmud, Murni, Md. Tap, Abu Osman, Abubakar, Adamu
Format:	Book Chapter
Language:	English English
Published:	Springer International Publishing 2014
Subjects:	T Technology (General)
Online Access:	http://irep.iium.edu.my/37916/ http://irep.iium.edu.my/37916/ http://irep.iium.edu.my/37916/1/Usability_Evaluation_of_Hospital_Websites_in_Nigeria_Usability_Evaluation_of_Hospital_Websites_in_Nigeria__What_Affects_End_Users%E2%80%99_PreferencesWhat_Affects_End_Users%E2%80%99_Preferences.pdf http://irep.iium.edu.my/37916/4/37916_Usability%20Evaluation_scopus.pdf

id	iium-37916
recordtype	eprints
spelling	iium-379162018-06-19T06:47:14Z http://irep.iium.edu.my/37916/ Usability evaluation of hospital websites in Nigeria: what affects end users’ preferences? O. Raji, Shakirat Mahmud, Murni Md. Tap, Abu Osman Abubakar, Adamu T Technology (General) Hospital providers need to deliver satisfactory services in a specialized field which involves a great number of stakeholders with different concerns, needs and requirements. Some hospitals’ policies have been focused on providing health and medical services to the public. Less attention has been given to the responsibility to provide useful, accurate health information of high quality to their key publics mainly by facilitating interactive communication with patients, citizens and physicians and community services. To date, hospitals are turning increasingly towards the Internet and have developed their own web presence in order to enhance interactive communication practices. The research evaluated the usability of hospital websites in Nigeria, focusing on two websites in south- west of the country. Evaluation criteria for assessment were developed. The results provided empirical evidence that websites should be easy to use as well as aesthetically pleasing but must be rich in information content. Springer International Publishing 2014-06-22 Book Chapter PeerReviewed application/pdf en http://irep.iium.edu.my/37916/1/Usability_Evaluation_of_Hospital_Websites_in_Nigeria_Usability_Evaluation_of_Hospital_Websites_in_Nigeria__What_Affects_End_Users%E2%80%99_PreferencesWhat_Affects_End_Users%E2%80%99_Preferences.pdf application/pdf en http://irep.iium.edu.my/37916/4/37916_Usability%20Evaluation_scopus.pdf O. Raji, Shakirat and Mahmud, Murni and Md. Tap, Abu Osman and Abubakar, Adamu (2014) Usability evaluation of hospital websites in Nigeria: what affects end users’ preferences? In: HCI International 2014 - Posters’ extended abstracts: International Conference, HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014. Proceedings, Part II. Communications in Computer and Information Science, 435 . Springer International Publishing, Springer-London, pp. 430-434. ISBN 978-3-319-07853-3 (P), 978-3-319-07854-0 (O) http://link.springer.com/chapter/10.1007%2F978-3-319-07854-0_75
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English English
topic	T Technology (General)
spellingShingle	T Technology (General) O. Raji, Shakirat Mahmud, Murni Md. Tap, Abu Osman Abubakar, Adamu Usability evaluation of hospital websites in Nigeria: what affects end users’ preferences?
description	Hospital providers need to deliver satisfactory services in a specialized field which involves a great number of stakeholders with different concerns, needs and requirements. Some hospitals’ policies have been focused on providing health and medical services to the public. Less attention has been given to the responsibility to provide useful, accurate health information of high quality to their key publics mainly by facilitating interactive communication with patients, citizens and physicians and community services. To date, hospitals are turning increasingly towards the Internet and have developed their own web presence in order to enhance interactive communication practices. The research evaluated the usability of hospital websites in Nigeria, focusing on two websites in south- west of the country. Evaluation criteria for assessment were developed. The results provided empirical evidence that websites should be easy to use as well as aesthetically pleasing but must be rich in information content.
format	Book Chapter
author	O. Raji, Shakirat Mahmud, Murni Md. Tap, Abu Osman Abubakar, Adamu
author_facet	O. Raji, Shakirat Mahmud, Murni Md. Tap, Abu Osman Abubakar, Adamu
author_sort	O. Raji, Shakirat
title	Usability evaluation of hospital websites in Nigeria: what affects end users’ preferences?
title_short	Usability evaluation of hospital websites in Nigeria: what affects end users’ preferences?
title_full	Usability evaluation of hospital websites in Nigeria: what affects end users’ preferences?
title_fullStr	Usability evaluation of hospital websites in Nigeria: what affects end users’ preferences?
title_full_unstemmed	Usability evaluation of hospital websites in Nigeria: what affects end users’ preferences?
title_sort	usability evaluation of hospital websites in nigeria: what affects end users’ preferences?
publisher	Springer International Publishing
publishDate	2014
url	http://irep.iium.edu.my/37916/ http://irep.iium.edu.my/37916/ http://irep.iium.edu.my/37916/1/Usability_Evaluation_of_Hospital_Websites_in_Nigeria_Usability_Evaluation_of_Hospital_Websites_in_Nigeria__What_Affects_End_Users%E2%80%99_PreferencesWhat_Affects_End_Users%E2%80%99_Preferences.pdf http://irep.iium.edu.my/37916/4/37916_Usability%20Evaluation_scopus.pdf
first_indexed	2023-09-18T20:54:22Z
last_indexed	2023-09-18T20:54:22Z
_version_	1777410205331488768

Usability evaluation of hospital websites in Nigeria: what affects end users’ preferences?

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