Management turbulence at ACR Retakaful Berhad

Management turbulence at ACR Retakaful Berhad

This case discusses the issues that arose during the change process in a Kuala Lumpur based Retakaful company, ACR Retakaful Berhad. The chain of catastrophic events in Asia during the years 2010 and 2011 had raised a huge number of claims against the company which went into financial difficulties....

Full description

Bibliographic Details
Main Authors: Khairat, Delil, Hassan, Arif
Format: Article
Language:English
Published: Graduate School of Management, International Islamic University Malaysia 2013
Subjects:
HF5001 Business. Business Administration
HF5546 Office management
HF5549 Personnel management
Online Access:http://irep.iium.edu.my/37799/
http://irep.iium.edu.my/37799/
http://irep.iium.edu.my/37799/1/Case_J_Paper.pdf
id iium-37799
recordtype eprints
spelling iium-377992014-12-24T10:50:41Z http://irep.iium.edu.my/37799/ Management turbulence at ACR Retakaful Berhad Khairat, Delil Hassan, Arif HF5001 Business. Business Administration HF5546 Office management HF5549 Personnel management This case discusses the issues that arose during the change process in a Kuala Lumpur based Retakaful company, ACR Retakaful Berhad. The chain of catastrophic events in Asia during the years 2010 and 2011 had raised a huge number of claims against the company which went into financial difficulties. The company had no option but to change. A new CEO arrived and quickly took serious measures to rectify the situation and put the company on the right track in order to secure sustainability, growth and profitability. However, the change process was not running smoothly. Employees were not involved in the change and many chose to withdraw voluntarily. Subsequently, staff turnover reached the highest level ever known in its history. Instead of moving to a better state, the company’s performance was getting worse with each passing day. Graduate School of Management, International Islamic University Malaysia 2013-06 Article PeerReviewed application/pdf en http://irep.iium.edu.my/37799/1/Case_J_Paper.pdf Khairat, Delil and Hassan, Arif (2013) Management turbulence at ACR Retakaful Berhad. IIUM Journal of Case Studies in Management, 4 (1). pp. 31-40. ISSN 2180-2327 http://journals.iium.edu.my/ijcsm/
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
topic HF5001 Business. Business Administration
HF5546 Office management
HF5549 Personnel management
spellingShingle HF5001 Business. Business Administration
HF5546 Office management
HF5549 Personnel management
Khairat, Delil
Hassan, Arif
Management turbulence at ACR Retakaful Berhad
description This case discusses the issues that arose during the change process in a Kuala Lumpur based Retakaful company, ACR Retakaful Berhad. The chain of catastrophic events in Asia during the years 2010 and 2011 had raised a huge number of claims against the company which went into financial difficulties. The company had no option but to change. A new CEO arrived and quickly took serious measures to rectify the situation and put the company on the right track in order to secure sustainability, growth and profitability. However, the change process was not running smoothly. Employees were not involved in the change and many chose to withdraw voluntarily. Subsequently, staff turnover reached the highest level ever known in its history. Instead of moving to a better state, the company’s performance was getting worse with each passing day.
format Article
author Khairat, Delil
Hassan, Arif
author_facet Khairat, Delil
Hassan, Arif
author_sort Khairat, Delil
title Management turbulence at ACR Retakaful Berhad
title_short Management turbulence at ACR Retakaful Berhad
title_full Management turbulence at ACR Retakaful Berhad
title_fullStr Management turbulence at ACR Retakaful Berhad
title_full_unstemmed Management turbulence at ACR Retakaful Berhad
title_sort management turbulence at acr retakaful berhad
publisher Graduate School of Management, International Islamic University Malaysia
publishDate 2013
url http://irep.iium.edu.my/37799/
http://irep.iium.edu.my/37799/
http://irep.iium.edu.my/37799/1/Case_J_Paper.pdf
first_indexed 2023-09-18T20:54:11Z
last_indexed 2023-09-18T20:54:11Z
_version_ 1777410194219728896

Similar Items