Factor determining customers' repurchase intention of healthcare insurance products

This inquiry studies the empirical testing the determinant of customers’ repurchase intention of health care insurance products in Malaysia. The research was established on an empirical investigation of the existing health insurance customers from Klag valley area Malaysia. The main data for the stu...

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Main Authors:	Rahman, Muhammad Sabbir, Mohamad, Osman, AbdelFattah, Fadi AbdelMuniem, Aziz, Nusrtae
Format:	Conference or Workshop Item
Language:	English English
Published:	2014
Subjects:	HF Commerce HF5001 Business. Business Administration HF5410 Marketing. Distribution of products
Online Access:	http://irep.iium.edu.my/36981/ http://irep.iium.edu.my/36981/1/Conferrence_Dr.sabbir_and_fadi.pdf http://irep.iium.edu.my/36981/4/pdf_Final_Conferrence_paper_FRGS_fadi_%281%29.pdf

id	iium-36981
recordtype	eprints
spelling	iium-369812016-02-13T05:40:33Z http://irep.iium.edu.my/36981/ Factor determining customers' repurchase intention of healthcare insurance products Rahman, Muhammad Sabbir Mohamad, Osman AbdelFattah, Fadi AbdelMuniem Aziz, Nusrtae HF Commerce HF5001 Business. Business Administration HF5410 Marketing. Distribution of products This inquiry studies the empirical testing the determinant of customers’ repurchase intention of health care insurance products in Malaysia. The research was established on an empirical investigation of the existing health insurance customers from Klag valley area Malaysia. The main data for the study were generated from self-administered survey of 160 samples. Data were analysed by using descriptive and inferential statistics (Exploratory Factor Analysis). From the application of exploratory factor analysis, it was concluded that the correlation matrix was all positive and above 0.6. Three factors were extracted which explain 47% of the variation. Lastly, the variables were loaded in one part or the other showing that the variables are satisfactory for further works. As the survey is based on health insurance in particular under Malaysian perspective, its consequences may also be of interest to the managers of health insurance providers as well as policy makers to draw further strategy in their parts. 2014 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/36981/1/Conferrence_Dr.sabbir_and_fadi.pdf application/pdf en http://irep.iium.edu.my/36981/4/pdf_Final_Conferrence_paper_FRGS_fadi_%281%29.pdf Rahman, Muhammad Sabbir and Mohamad, Osman and AbdelFattah, Fadi AbdelMuniem and Aziz, Nusrtae (2014) Factor determining customers' repurchase intention of healthcare insurance products. In: Australian Academy of Business and Social Sciences Conference (AABSS) 2014, 25th-26th Aug. 2014, Grand Seasons Hotel, Kuala Lumpur. (In Press)
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English English
topic	HF Commerce HF5001 Business. Business Administration HF5410 Marketing. Distribution of products
spellingShingle	HF Commerce HF5001 Business. Business Administration HF5410 Marketing. Distribution of products Rahman, Muhammad Sabbir Mohamad, Osman AbdelFattah, Fadi AbdelMuniem Aziz, Nusrtae Factor determining customers' repurchase intention of healthcare insurance products
description	This inquiry studies the empirical testing the determinant of customers’ repurchase intention of health care insurance products in Malaysia. The research was established on an empirical investigation of the existing health insurance customers from Klag valley area Malaysia. The main data for the study were generated from self-administered survey of 160 samples. Data were analysed by using descriptive and inferential statistics (Exploratory Factor Analysis). From the application of exploratory factor analysis, it was concluded that the correlation matrix was all positive and above 0.6. Three factors were extracted which explain 47% of the variation. Lastly, the variables were loaded in one part or the other showing that the variables are satisfactory for further works. As the survey is based on health insurance in particular under Malaysian perspective, its consequences may also be of interest to the managers of health insurance providers as well as policy makers to draw further strategy in their parts.
format	Conference or Workshop Item
author	Rahman, Muhammad Sabbir Mohamad, Osman AbdelFattah, Fadi AbdelMuniem Aziz, Nusrtae
author_facet	Rahman, Muhammad Sabbir Mohamad, Osman AbdelFattah, Fadi AbdelMuniem Aziz, Nusrtae
author_sort	Rahman, Muhammad Sabbir
title	Factor determining customers' repurchase intention of healthcare insurance products
title_short	Factor determining customers' repurchase intention of healthcare insurance products
title_full	Factor determining customers' repurchase intention of healthcare insurance products
title_fullStr	Factor determining customers' repurchase intention of healthcare insurance products
title_full_unstemmed	Factor determining customers' repurchase intention of healthcare insurance products
title_sort	factor determining customers' repurchase intention of healthcare insurance products
publishDate	2014
url	http://irep.iium.edu.my/36981/ http://irep.iium.edu.my/36981/1/Conferrence_Dr.sabbir_and_fadi.pdf http://irep.iium.edu.my/36981/4/pdf_Final_Conferrence_paper_FRGS_fadi_%281%29.pdf
first_indexed	2023-09-18T20:53:02Z
last_indexed	2023-09-18T20:53:02Z
_version_	1777410121523003392

Factor determining customers' repurchase intention of healthcare insurance products

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