Automated call receiving and forwarding mechanism for supporting integrated disaster management system

Abstract—Disasters have caused great loss of lives and economic loss besides disruption of services and infrastructure.In any case of a disaster, prolonged arrival of relevant agencies such as the rescue teams means delayed commencement of all restoration work that should be done after the incident...

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Main Authors: Khamis, Norazlina, Lee , Chin Yang, Nordin, Azlin
Format: Article
Language:English
Published: International Association of Computer Science and Information Technology Press 2014
Subjects:
Online Access:http://irep.iium.edu.my/36704/
http://irep.iium.edu.my/36704/
http://irep.iium.edu.my/36704/
http://irep.iium.edu.my/36704/1/453-I050.pdf
id iium-36704
recordtype eprints
spelling iium-367042018-06-19T07:03:04Z http://irep.iium.edu.my/36704/ Automated call receiving and forwarding mechanism for supporting integrated disaster management system Khamis, Norazlina Lee , Chin Yang Nordin, Azlin QA76 Computer software Abstract—Disasters have caused great loss of lives and economic loss besides disruption of services and infrastructure.In any case of a disaster, prolonged arrival of relevant agencies such as the rescue teams means delayed commencement of all restoration work that should be done after the incident. This prolonged arrival is one of the factors that delay in alerting the relevant agencies for them to commence in action. Currently in Malaysia, the call receiving and forwarding procedure is handled by MERS99 with human intervention, i.e telephone operators. This research proposed an algorithm which able to receive a call and identify the relevant agencies to be directed to the event based once the GPS location of the mobile user who made the report. Thus, human intervention in the current procedures is being minimized. The efficiency of the algorithm is evaluated by comparing the response time of the current procedures with the implementation of the algorithm in the proposed prototype. Based on the evaluation, it is shown that the proposed algorithm are able to shorten the length of time between and incident happens and relevant agencies being dispatched to the event. International Association of Computer Science and Information Technology Press 2014-07 Article PeerReviewed application/pdf en http://irep.iium.edu.my/36704/1/453-I050.pdf Khamis, Norazlina and Lee , Chin Yang and Nordin, Azlin (2014) Automated call receiving and forwarding mechanism for supporting integrated disaster management system. International Journal of Information and Electronics Engineering, 4 (4). pp. 302-307. ISSN 2010-3719 http://www.ijiee.org/papers/453-I050.pdf 10.7763/IJIEE.2014.V4.453
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
topic QA76 Computer software
spellingShingle QA76 Computer software
Khamis, Norazlina
Lee , Chin Yang
Nordin, Azlin
Automated call receiving and forwarding mechanism for supporting integrated disaster management system
description Abstract—Disasters have caused great loss of lives and economic loss besides disruption of services and infrastructure.In any case of a disaster, prolonged arrival of relevant agencies such as the rescue teams means delayed commencement of all restoration work that should be done after the incident. This prolonged arrival is one of the factors that delay in alerting the relevant agencies for them to commence in action. Currently in Malaysia, the call receiving and forwarding procedure is handled by MERS99 with human intervention, i.e telephone operators. This research proposed an algorithm which able to receive a call and identify the relevant agencies to be directed to the event based once the GPS location of the mobile user who made the report. Thus, human intervention in the current procedures is being minimized. The efficiency of the algorithm is evaluated by comparing the response time of the current procedures with the implementation of the algorithm in the proposed prototype. Based on the evaluation, it is shown that the proposed algorithm are able to shorten the length of time between and incident happens and relevant agencies being dispatched to the event.
format Article
author Khamis, Norazlina
Lee , Chin Yang
Nordin, Azlin
author_facet Khamis, Norazlina
Lee , Chin Yang
Nordin, Azlin
author_sort Khamis, Norazlina
title Automated call receiving and forwarding mechanism for supporting integrated disaster management system
title_short Automated call receiving and forwarding mechanism for supporting integrated disaster management system
title_full Automated call receiving and forwarding mechanism for supporting integrated disaster management system
title_fullStr Automated call receiving and forwarding mechanism for supporting integrated disaster management system
title_full_unstemmed Automated call receiving and forwarding mechanism for supporting integrated disaster management system
title_sort automated call receiving and forwarding mechanism for supporting integrated disaster management system
publisher International Association of Computer Science and Information Technology Press
publishDate 2014
url http://irep.iium.edu.my/36704/
http://irep.iium.edu.my/36704/
http://irep.iium.edu.my/36704/
http://irep.iium.edu.my/36704/1/453-I050.pdf
first_indexed 2023-09-18T20:52:36Z
last_indexed 2023-09-18T20:52:36Z
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