Oral communication needs in the ICT industry

In recent years, employers have reiterated the need for graduates to be proficient in oral communication in English so that they can function effectively in the workplace. Although oral communication skills in English have been an integral component of the undergraduate course syllabus, there appear...

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Main Authors:	Mohd Noor, Zainab, Sarudin, Isarji
Format:	Conference or Workshop Item
Language:	English English
Published:	2014
Subjects:	H61.8 Communication of information P87 Communication. Mass media
Online Access:	http://irep.iium.edu.my/35840/ http://irep.iium.edu.my/35840/ http://irep.iium.edu.my/35840/1/Oral_Communication_Needs_in_the_ICT_Industry.pdf http://irep.iium.edu.my/35840/2/isarji_1.pdf

id	iium-35840
recordtype	eprints
spelling	iium-358402019-09-09T15:14:27Z http://irep.iium.edu.my/35840/ Oral communication needs in the ICT industry Mohd Noor, Zainab Sarudin, Isarji H61.8 Communication of information P87 Communication. Mass media In recent years, employers have reiterated the need for graduates to be proficient in oral communication in English so that they can function effectively in the workplace. Although oral communication skills in English have been an integral component of the undergraduate course syllabus, there appears to be little research on the oral communication needs in the ICT industry. The objective of the paper is to present the findings of a study to investigate workplace oral communication needs in the ICT industry in terms of oral communication functions, contexts, interaction patterns and assessment criteria. The study employed quantitative research design using a 21-item survey questionnaire. A total of 31 employers in the ICT industry participated in this study. Based on the overall findings of the study, interaction patterns of oral communication skills were perceived the least important, followed by assessment criteria, contexts and functions. 2014-02-19 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/35840/1/Oral_Communication_Needs_in_the_ICT_Industry.pdf application/pdf en http://irep.iium.edu.my/35840/2/isarji_1.pdf Mohd Noor, Zainab and Sarudin, Isarji (2014) Oral communication needs in the ICT industry. In: 3rd International Conference: Issues in Language Teaching and Learning amongst non-Native Speakers (ILANNS), 18-19 Feb. 2014, The Concorde Hotel, Shah Alam. http://ilanns2014.uitm.edu.my/
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English English
topic	H61.8 Communication of information P87 Communication. Mass media
spellingShingle	H61.8 Communication of information P87 Communication. Mass media Mohd Noor, Zainab Sarudin, Isarji Oral communication needs in the ICT industry
description	In recent years, employers have reiterated the need for graduates to be proficient in oral communication in English so that they can function effectively in the workplace. Although oral communication skills in English have been an integral component of the undergraduate course syllabus, there appears to be little research on the oral communication needs in the ICT industry. The objective of the paper is to present the findings of a study to investigate workplace oral communication needs in the ICT industry in terms of oral communication functions, contexts, interaction patterns and assessment criteria. The study employed quantitative research design using a 21-item survey questionnaire. A total of 31 employers in the ICT industry participated in this study. Based on the overall findings of the study, interaction patterns of oral communication skills were perceived the least important, followed by assessment criteria, contexts and functions.
format	Conference or Workshop Item
author	Mohd Noor, Zainab Sarudin, Isarji
author_facet	Mohd Noor, Zainab Sarudin, Isarji
author_sort	Mohd Noor, Zainab
title	Oral communication needs in the ICT industry
title_short	Oral communication needs in the ICT industry
title_full	Oral communication needs in the ICT industry
title_fullStr	Oral communication needs in the ICT industry
title_full_unstemmed	Oral communication needs in the ICT industry
title_sort	oral communication needs in the ict industry
publishDate	2014
url	http://irep.iium.edu.my/35840/ http://irep.iium.edu.my/35840/ http://irep.iium.edu.my/35840/1/Oral_Communication_Needs_in_the_ICT_Industry.pdf http://irep.iium.edu.my/35840/2/isarji_1.pdf
first_indexed	2023-09-18T20:51:20Z
last_indexed	2023-09-18T20:51:20Z
_version_	1777410014021943296

Oral communication needs in the ICT industry

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