Information technology and government-to business: what are the values derived?

The information and communication technology has not only formed a pressure to business organizations to engage in online trading, but combined with social pressure, these forces have also influenced the public sector to automate their interactions with other govermnent organizations and businesses;...

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Main Authors:	Kassim, Erne Suzila, Hussin, Husnayati
Format:	Conference or Workshop Item
Language:	English
Published:	2010
Subjects:	T Technology (General) T58.5 Information technology
Online Access:	http://irep.iium.edu.my/3549/ http://irep.iium.edu.my/3549/ http://irep.iium.edu.my/3549/1/IEEE-xplore_EProc_ICT4M.pdf

id	iium-3549
recordtype	eprints
spelling	iium-35492011-09-13T00:47:31Z http://irep.iium.edu.my/3549/ Information technology and government-to business: what are the values derived? Kassim, Erne Suzila Hussin, Husnayati T Technology (General) T58.5 Information technology The information and communication technology has not only formed a pressure to business organizations to engage in online trading, but combined with social pressure, these forces have also influenced the public sector to automate their interactions with other govermnent organizations and businesses; the process known as govermnent-to-business (G2B). The decision to automate public sector business processes is seen among others as a mean to improve transparency and service performance. However, despite the anticipated benefits, there still seem to be lack of research findings that have discussed on the values obtained from the use of the G2B system. Therefore, driven by the limited research understanding in the area, this study was undertaken to evaluate the values derived from the G2B system, measured as process efficiency, information quality, transparency and service performance among Malaysian federal govermnent agencies. The findings suggest the G2B system has indeed given significant evidences to the value achievement. Based on the findings, implication for future research is offered 2010 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/3549/1/IEEE-xplore_EProc_ICT4M.pdf Kassim, Erne Suzila and Hussin, Husnayati (2010) Information technology and government-to business: what are the values derived? In: 3rd International Conference on Information and Communication Technology for the Muslim World (ICT4M2010), 13-14 December 2010, Jakarta, Indonesia. http://ieeexplore.ieee.org/xpl/tocresult.jsp?asf_arn=null&asf_iid=5971875&asf_pun=null&asf_in=null&asf_rpp=null&asf_iv=null&asf_sp=null&asf_pn=3
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	T Technology (General) T58.5 Information technology
spellingShingle	T Technology (General) T58.5 Information technology Kassim, Erne Suzila Hussin, Husnayati Information technology and government-to business: what are the values derived?
description	The information and communication technology has not only formed a pressure to business organizations to engage in online trading, but combined with social pressure, these forces have also influenced the public sector to automate their interactions with other govermnent organizations and businesses; the process known as govermnent-to-business (G2B). The decision to automate public sector business processes is seen among others as a mean to improve transparency and service performance. However, despite the anticipated benefits, there still seem to be lack of research findings that have discussed on the values obtained from the use of the G2B system. Therefore, driven by the limited research understanding in the area, this study was undertaken to evaluate the values derived from the G2B system, measured as process efficiency, information quality, transparency and service performance among Malaysian federal govermnent agencies. The findings suggest the G2B system has indeed given significant evidences to the value achievement. Based on the findings, implication for future research is offered
format	Conference or Workshop Item
author	Kassim, Erne Suzila Hussin, Husnayati
author_facet	Kassim, Erne Suzila Hussin, Husnayati
author_sort	Kassim, Erne Suzila
title	Information technology and government-to business: what are the values derived?
title_short	Information technology and government-to business: what are the values derived?
title_full	Information technology and government-to business: what are the values derived?
title_fullStr	Information technology and government-to business: what are the values derived?
title_full_unstemmed	Information technology and government-to business: what are the values derived?
title_sort	information technology and government-to business: what are the values derived?
publishDate	2010
url	http://irep.iium.edu.my/3549/ http://irep.iium.edu.my/3549/ http://irep.iium.edu.my/3549/1/IEEE-xplore_EProc_ICT4M.pdf
first_indexed	2023-09-18T20:11:24Z
last_indexed	2023-09-18T20:11:24Z
_version_	1777407502567079936

Information technology and government-to business: what are the values derived?

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