Built for people! Corporate social responsibility of contractors: a special reference to the Malaysian construction industry
In Malaysia, top of the chart on consumer complaints has long been hold by the ‘contractors’ particularly the house developers. Nearly every day, viewers of the Prime News are exposed to grievances of house buyers, be it late delivery or non delivery of vacant possession, safety of the building, def...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Sweet & Maxwell Asia
2008
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| Online Access: | http://irep.iium.edu.my/34617/ http://irep.iium.edu.my/34617/1/34617_Built%20for%20people.pdf |
| Summary: | In Malaysia, top of the chart on consumer complaints has long been hold by the ‘contractors’ particularly the house developers. Nearly every day, viewers of the Prime News are exposed to grievances of house buyers, be it late delivery or non delivery of vacant possession, safety of the building, defective building, incomplete/abandoned work, no certificate of fitness of occupation, misrepresentations and issues relating to environmental such as pollution and nuisance. Despite continuous complaints by house buyers, non-profit organizations (NGOs), consumer associations and environmentalists, housing projects particularly the residential home proceeded as usual (if not more) in the amidst of the unresolved issues.
Corporate social responsibility generally refers to the involvement of the company in solving social problems and its contribution towards the welfare of the society. This means a company has a sense of social responsibility towards the well being of the community, besides its profit maximization objective. A company with social responsibility will anticipate the needs of the society as well as solving the social problems. Any project that is going to be undertaken by a company should address the needs of the society irrespective of whether such projects contain economic implications or not. With this ideal concept, it is highly perceived that some if not all the problems which arise in the Malaysian construction industry can be resolved by imposing corporate social responsibility on contractors.
This paper intends to highlight problems encountered by Malaysian house buyers and related parties pertaining to construction projects and to emphasize the importance of corporate social responsibility of contractors and/or related parties to reduce if not resolve the ongoing problems. |
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