Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective

Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective

Bibliographic Details
Main Authors: Nikhashemi, Seyed Rajab, Paim, Laily, Haque, A. K. M. Ahasanul, Khatibi, Ali, Tarofder, Arun Kumar
Format: Article
Language:English
Published: IDOSI Publications 2013
Subjects:
HF5001 Business. Business Administration
T58.5 Information technology
Online Access:http://irep.iium.edu.my/34480/
http://irep.iium.edu.my/34480/1/Internet_Technology%2C_CRM_and_Customer_Loyalty_Customer_Retention_and_Satisfaction_Perspective.pdf
id iium-34480
recordtype eprints
spelling iium-344802014-01-19T08:55:25Z http://irep.iium.edu.my/34480/ Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective Nikhashemi, Seyed Rajab Paim, Laily Haque, A. K. M. Ahasanul Khatibi, Ali Tarofder, Arun Kumar HF5001 Business. Business Administration T58.5 Information technology IDOSI Publications 2013 Article PeerReviewed application/pdf en http://irep.iium.edu.my/34480/1/Internet_Technology%2C_CRM_and_Customer_Loyalty_Customer_Retention_and_Satisfaction_Perspective.pdf Nikhashemi, Seyed Rajab and Paim, Laily and Haque, A. K. M. Ahasanul and Khatibi, Ali and Tarofder, Arun Kumar (2013) Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective. Middle-East Journal of Scientific Research, 14 (1). pp. 79-92. ISSN 1990-9233
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
topic HF5001 Business. Business Administration
T58.5 Information technology
spellingShingle HF5001 Business. Business Administration
T58.5 Information technology
Nikhashemi, Seyed Rajab
Paim, Laily
Haque, A. K. M. Ahasanul
Khatibi, Ali
Tarofder, Arun Kumar
Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective
format Article
author Nikhashemi, Seyed Rajab
Paim, Laily
Haque, A. K. M. Ahasanul
Khatibi, Ali
Tarofder, Arun Kumar
author_facet Nikhashemi, Seyed Rajab
Paim, Laily
Haque, A. K. M. Ahasanul
Khatibi, Ali
Tarofder, Arun Kumar
author_sort Nikhashemi, Seyed Rajab
title Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective
title_short Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective
title_full Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective
title_fullStr Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective
title_full_unstemmed Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective
title_sort internet technology, crm and customer loyalty: customer retention and satisfaction perspective
publisher IDOSI Publications
publishDate 2013
url http://irep.iium.edu.my/34480/
http://irep.iium.edu.my/34480/1/Internet_Technology%2C_CRM_and_Customer_Loyalty_Customer_Retention_and_Satisfaction_Perspective.pdf
first_indexed 2023-09-18T20:49:42Z
last_indexed 2023-09-18T20:49:42Z
_version_ 1777409911434510336

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