Measuring employee readiness for knowledge management using intention to be involved with KM SECI processes

Purpose – The purpose of this study is to investigate the concept of knowledge management (KM) readiness using intention to be involved in the KM processes concept. These processes comprised of socialisation, externalisation, combination, and internalisation (SECI processes). The research also at...

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Main Authors:	Nor Shahriza , Abdul Karim, Mohamed Razi, Mohamed Jalaldeen, Norshidah, Mohamed
Format:	Article
Language:	English
Published:	Emerald Group Publishing Limited 2012
Subjects:	H Social Sciences (General) ZA4050 Electronic information resources
Online Access:	http://irep.iium.edu.my/33774/ http://irep.iium.edu.my/33774/ http://irep.iium.edu.my/33774/1/BPMJ_2012.pdf

id	iium-33774
recordtype	eprints
spelling	iium-337742014-01-06T04:14:50Z http://irep.iium.edu.my/33774/ Measuring employee readiness for knowledge management using intention to be involved with KM SECI processes Nor Shahriza , Abdul Karim Mohamed Razi, Mohamed Jalaldeen Norshidah, Mohamed H Social Sciences (General) ZA4050 Electronic information resources Purpose – The purpose of this study is to investigate the concept of knowledge management (KM) readiness using intention to be involved in the KM processes concept. These processes comprised of socialisation, externalisation, combination, and internalisation (SECI processes). The research also attempts to measure and validate the concept using data collected from the Sri Lankan telecommunication industry. Design/methodology/approach – Based on the established KM SECI process measures adopted and adapted, instruments were administered using a survey research methodology approach on 313 executives working in the selected organizations in the Sri Lankan telecommunication industry. A confirmatory factor analysis technique was performed to verify and validate the measurement model of the intention to be involved in KM processes model. Based on the revised measurement model, the level of intention to be involved in the KM SECI processes within the industry was then reported. Findings – The research finding provides the revised measurement model for employees’ intention to be involved in KM SECI processes. All four variables of the intention to be involved in KM SECI processes emerged as significant and reliable measures for KM readiness. The finding also indicates the positive level of intention among the employees in the Sri Lankan telecommunication industry to be involved in KM processes. Originality/value – The research provides a unique perspective of KM readiness, which is not much covered in the KM literature. The measurement produced can be used as a research tool for more exploratory and explanatory research in KM and, as an evaluative tool for employee readiness in ensuring the success of KM initiatives in organizations. The confirmed and validated set of measurement items can be used to measure the extent to which employees are ready to be involved with KM processes. Through the validated tool, more research can be conducted to explore the antecedents of such readiness perception. Emerald Group Publishing Limited 2012 Article PeerReviewed application/pdf en http://irep.iium.edu.my/33774/1/BPMJ_2012.pdf Nor Shahriza , Abdul Karim and Mohamed Razi, Mohamed Jalaldeen and Norshidah, Mohamed (2012) Measuring employee readiness for knowledge management using intention to be involved with KM SECI processes. Business Process Management Journal, 18 (5). pp. 777-791. ISSN 1463-7154 http://www.emeraldinsight.com/products/journals/journals.htm?id=bpmj
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	H Social Sciences (General) ZA4050 Electronic information resources
spellingShingle	H Social Sciences (General) ZA4050 Electronic information resources Nor Shahriza , Abdul Karim Mohamed Razi, Mohamed Jalaldeen Norshidah, Mohamed Measuring employee readiness for knowledge management using intention to be involved with KM SECI processes
description	Purpose – The purpose of this study is to investigate the concept of knowledge management (KM) readiness using intention to be involved in the KM processes concept. These processes comprised of socialisation, externalisation, combination, and internalisation (SECI processes). The research also attempts to measure and validate the concept using data collected from the Sri Lankan telecommunication industry. Design/methodology/approach – Based on the established KM SECI process measures adopted and adapted, instruments were administered using a survey research methodology approach on 313 executives working in the selected organizations in the Sri Lankan telecommunication industry. A confirmatory factor analysis technique was performed to verify and validate the measurement model of the intention to be involved in KM processes model. Based on the revised measurement model, the level of intention to be involved in the KM SECI processes within the industry was then reported. Findings – The research finding provides the revised measurement model for employees’ intention to be involved in KM SECI processes. All four variables of the intention to be involved in KM SECI processes emerged as significant and reliable measures for KM readiness. The finding also indicates the positive level of intention among the employees in the Sri Lankan telecommunication industry to be involved in KM processes. Originality/value – The research provides a unique perspective of KM readiness, which is not much covered in the KM literature. The measurement produced can be used as a research tool for more exploratory and explanatory research in KM and, as an evaluative tool for employee readiness in ensuring the success of KM initiatives in organizations. The confirmed and validated set of measurement items can be used to measure the extent to which employees are ready to be involved with KM processes. Through the validated tool, more research can be conducted to explore the antecedents of such readiness perception.
format	Article
author	Nor Shahriza , Abdul Karim Mohamed Razi, Mohamed Jalaldeen Norshidah, Mohamed
author_facet	Nor Shahriza , Abdul Karim Mohamed Razi, Mohamed Jalaldeen Norshidah, Mohamed
author_sort	Nor Shahriza , Abdul Karim
title	Measuring employee readiness for knowledge management using intention to be involved with KM SECI processes
title_short	Measuring employee readiness for knowledge management using intention to be involved with KM SECI processes
title_full	Measuring employee readiness for knowledge management using intention to be involved with KM SECI processes
title_fullStr	Measuring employee readiness for knowledge management using intention to be involved with KM SECI processes
title_full_unstemmed	Measuring employee readiness for knowledge management using intention to be involved with KM SECI processes
title_sort	measuring employee readiness for knowledge management using intention to be involved with km seci processes
publisher	Emerald Group Publishing Limited
publishDate	2012
url	http://irep.iium.edu.my/33774/ http://irep.iium.edu.my/33774/ http://irep.iium.edu.my/33774/1/BPMJ_2012.pdf
first_indexed	2023-09-18T20:48:51Z
last_indexed	2023-09-18T20:48:51Z
_version_	1777409858089254912

Measuring employee readiness for knowledge management using intention to be involved with KM SECI processes

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