Measuring employee readiness for knowledge management using intention to be involved with KM SECI processes
Purpose – The purpose of this study is to investigate the concept of knowledge management (KM) readiness using intention to be involved in the KM processes concept. These processes comprised of socialisation, externalisation, combination, and internalisation (SECI processes). The research also at...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Emerald Group Publishing Limited
2012
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/33774/ http://irep.iium.edu.my/33774/ http://irep.iium.edu.my/33774/1/BPMJ_2012.pdf |
| Summary: | Purpose – The purpose of this study is to investigate the concept of knowledge management (KM)
readiness using intention to be involved in the KM processes concept. These processes comprised of
socialisation, externalisation, combination, and internalisation (SECI processes). The research also
attempts to measure and validate the concept using data collected from the Sri Lankan
telecommunication industry.
Design/methodology/approach – Based on the established KM SECI process measures adopted
and adapted, instruments were administered using a survey research methodology approach on 313
executives working in the selected organizations in the Sri Lankan telecommunication industry.
A confirmatory factor analysis technique was performed to verify and validate the measurement
model of the intention to be involved in KM processes model. Based on the revised measurement
model, the level of intention to be involved in the KM SECI processes within the industry was then
reported.
Findings – The research finding provides the revised measurement model for employees’ intention
to be involved in KM SECI processes. All four variables of the intention to be involved in KM SECI
processes emerged as significant and reliable measures for KM readiness. The finding also indicates
the positive level of intention among the employees in the Sri Lankan telecommunication industry to
be involved in KM processes.
Originality/value – The research provides a unique perspective of KM readiness, which is not much
covered in the KM literature. The measurement produced can be used as a research tool for more
exploratory and explanatory research in KM and, as an evaluative tool for employee readiness in
ensuring the success of KM initiatives in organizations. The confirmed and validated set of
measurement items can be used to measure the extent to which employees are ready to be involved
with KM processes. Through the validated tool, more research can be conducted to explore the
antecedents of such readiness perception. |
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